Matthew Hall
Watauga
Summary
Dedicated Code Enforcement Officer with over 10 years of experience in enforcing local codes and regulations. Recognized for strong communication skills and a collaborative approach, successfully resolving compliance issues and fostering community trust.
Overview
26
26
years of professional experience
1
1
Certification
Work History
CODE ENFORCEMENT OFFICER
CITY OF NORTH RICHLAND HILLS
North Richland Hills, TX
02.2020 - 03.2025
- Conducted inspections to ensure compliance with local codes and regulations.
- Investigated violations and prepared detailed reports for enforcement action.
- Collaborated with property owners to resolve non-compliance issues effectively.
- Educated community members on code requirements through workshops and outreach programs.
- Monitored ongoing compliance efforts, ensuring adherence to local legislation and policies.
- Improved community safety by conducting thorough inspections and identifying code violations in residential and commercial properties.
- Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
- Enhanced public awareness of local codes and regulations by developing educational materials and conducting informational sessions.
SR. CODE ENFORCEMENT OFFICER
CITY OF FORT WORTH
Fort Worth, TX
02.2008 - 05.2017
- Conducted inspections to ensure compliance with city codes and regulations.
- Investigated complaints regarding zoning violations and property maintenance issues.
- Developed educational materials to inform the public about code enforcement policies.
- Collaborated with local agencies to address community concerns related to health and safety.
- Prepared detailed reports documenting violations and recommended corrective actions.
- Trained junior officers on inspection protocols and regulatory updates.
- Implemented process improvements that enhanced operational efficiency in case management.
- Led outreach initiatives to promote awareness of code enforcement practices within the community.
- Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
- Leveraged strong negotiation skills to resolve disputes between neighbors regarding shared responsibility for maintaining properties in accordance with local codes.
- Streamlined the code enforcement process for faster resolutions through diligent record-keeping and timely communication with property owners.
- Promoted transparency in the code enforcement process by creating and distributing reports on department activities, successes, and areas for improvement.
- Optimized inspection routes using GIS technology to maximize coverage within assigned areas while minimizing travel time between sites.
- Provided expert testimony in court proceedings related to code enforcement cases, aiding in the successful prosecution of violators.
- Assisted in updating local ordinances for greater clarity and alignment with state or federal standards, promoting easier understanding among residents.
- Coordinated efforts with law enforcement agencies when necessary to address criminal activity related to code violations, such as illegal dumping or unlicensed construction work.
- Served as a liaison between city officials and community members during public meetings, addressing concerns and providing updates on ongoing enforcement efforts.
- Supported legal proceedings by providing accurate documentation of violations and actions taken, contributing to successful case outcomes.
- Patrolled assigned area to identify and evaluate problems.
- Conducted various field investigations.
- Drafted, researched and rewrote municipal codes.
- Prepared evidence in support of legal actions taken.
- Achieved high levels of compliance through consistent follow-up on open cases and proactive communication with property owners.
- Maintained up-to-date knowledge of relevant laws and regulations, enabling effective interpretation and enforcement of local codes.
- Reduced repeat offenses by working closely with property owners to develop feasible compliance plans.
- Increased department efficiency by implementing a digital tracking system for code violation cases, streamlining workflows and improving response times.
- Conducted regular training sessions for new Code Enforcement Officers, sharing best practices for inspections, documentation, and case management procedures.
- Prepared documentation by writing notes, organizing official interview records, compiling inspection reports and maintaining supporting documents.
- Identified safety concerns and documentable fire code violations in new constructions and existing structures.
- Worked with building owners and users to outline actions required to bring structures in compliance with relevant fire code regulations, laws and accepted standards.
AREA STORE MANAGER
THE HOME DEPOT
Fort Worth, TX
01.1999 - 02.2008
- Led team in achieving sales targets through effective merchandising and inventory management.
- Enhanced customer satisfaction by implementing training programs for associates on product knowledge and service excellence.
- Streamlined operations by optimizing scheduling and labor allocation to improve store efficiency.
- Developed strategic initiatives to increase foot traffic and boost overall sales performance.
- Oversaw compliance with safety protocols and company policies, ensuring a safe shopping environment for customers and staff.
- Fostered a culture of teamwork by mentoring staff, promoting professional development, and recognizing individual contributions.
- Collaborated with cross-functional teams to launch promotional events that drove customer engagement and enhanced brand loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
High School Diploma -
CASTLEBERRY HIGH SCHOOL.
FORT WORTH TX05-1995
Skills
- Clear communication skills
- Investigation techniques
- Patience and tact
- Legal compliance
- Research
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Critical thinking
- Hazard identification
- Post-fire inspection
- Safety protocols
- Self motivation
- Conflict resolution
- Goal setting
- Risk assessment
- Professionalism
- Safety inspection
- Incident reporting
- Time management abilities
- Written communication
- Interviewing witnesses
- Courtroom testimony
- Equipment maintenance
- Report writing
- Building inspection
- Emergency response
- Professional demeanor
- Problem-solving aptitude
- Witness interviewing
- Case management
- Stress management
- Regulations enforcement
- First Aid/CPR
- Law enforcement support
- Report preparation
- Public education
- Analytical skills
- Technical writing
- Prosecution support
- Physical examination skills
- Expert witness testimony
- Building codes compliance
- Evidence collection
Accomplishments
- Supervised team of 5-8 staff members.
Certification
- Licensed Code Enforcement Officer #4103 - Renewal Due /2027
Timeline
CODE ENFORCEMENT OFFICER
CITY OF NORTH RICHLAND HILLS
02.2020 - 03.2025
SR. CODE ENFORCEMENT OFFICER
CITY OF FORT WORTH
02.2008 - 05.2017
AREA STORE MANAGER
THE HOME DEPOT
01.1999 - 02.2008
High School Diploma -
CASTLEBERRY HIGH SCHOOL.