Seasoned automotive general management professional with 15+ years of experience. Solid skills, knowledge, and experience in all aspects of dealership sales, fixed operations, and administration. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Drive efficiency and increase production by coaching and mentoring personnel on company principles, industry practices, company procedures, and technology systems leveraging deep expertise, skills, and strong communication skills to optimize performance and results for team of more than 50, delivering more than 150 sales monthly resulting in $450K sales revenue and $340k in parts and service revenue while lower expenses from $650K to $520K. Increased used sold from 40 units a month to 95 units a month. Increased new vehicle sales from 20 units a month to 55 units a month.
Drive efficiency and increase production by coaching and mentoring personnel on company principles, industry practices, company procedures, and technology systems leveraging deep expertise, skills, and strong communication skills to optimize performance and results for team of more than 50, delivering more than 100 sales monthly resulting in $450K sales revenue and $180k in parts and service revenue while lower expenses from $580K to $430K. Increased used sold from 30 units a month to 90 units a month. Increased new vehicle sales from 5 units a month to 20 units a month while achieving $5k PVR.
Increased Sales over 160% YOY first year, while raising CSI & CSE back to manufacture standards. Increased Service and Parts net profit 140% YOY first year. Maintained and increased over 25% in both departments each subsequent year. #1 Infiniti dealer in the Western Region.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning. Trained, coached, mentored staff and implemented company policies and procedure. Increased overall sales production.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning. Trained, coached, mentored staff and implemented company policies and procedure. Increased overall sales production from 150 units a month to 275 a month. Fixed service issues including getting the store off the ARC report with a decal limit of $250 and lowering the composite on specific warranty codes.
Launched the Grand opening of Hooman Nissan of Long Beach. Started ground up. Ordered new vehicle inventory, bought preowned inventory, integrated all dealership software, and hire the entire staff to launch the grand opening. Implemented all policies and procedures while maintaining high net profit.
Started as a sales consultant with the company and achieved General Manager with the company.