Summary
Overview
Work History
Skills
Timeline
Generic

MATTHEW HANSEN

Summary

Seasoned automotive general management professional with 15+ years of experience. Solid skills, knowledge, and experience in all aspects of dealership sales, fixed operations, and administration. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

23
23
years of professional experience

Work History

Executive Manager

Russ Darrow Nissan
03.2023 - Current

Drive efficiency and increase production by coaching and mentoring personnel on company principles, industry practices, company procedures, and technology systems leveraging deep expertise, skills, and strong communication skills to optimize performance and results for team of more than 50, delivering more than 150 sales monthly resulting in $450K sales revenue and $340k in parts and service revenue while lower expenses from $650K to $520K. Increased used sold from 40 units a month to 95 units a month. Increased new vehicle sales from 20 units a month to 55 units a month.

General Manager

Bob Rohrman Schaumburg Lincoln
01.2022 - 05.2023

Drive efficiency and increase production by coaching and mentoring personnel on company principles, industry practices, company procedures, and technology systems leveraging deep expertise, skills, and strong communication skills to optimize performance and results for team of more than 50, delivering more than 100 sales monthly resulting in $450K sales revenue and $180k in parts and service revenue while lower expenses from $580K to $430K. Increased used sold from 30 units a month to 90 units a month. Increased new vehicle sales from 5 units a month to 20 units a month while achieving $5k PVR.

Executive Manager

Infiniti Of Van Nuys
06.2018 - 12.2021

Increased Sales over 160% YOY first year, while raising CSI & CSE back to manufacture standards. Increased Service and Parts net profit 140% YOY first year. Maintained and increased over 25% in both departments each subsequent year. #1 Infiniti dealer in the Western Region.

General Manager

Anaheim Hyundai
05.2017 - 06.2018

Drove year-over-year business growth while leading operations, strategic vision and long-range planning. Trained, coached, mentored staff and implemented company policies and procedure. Increased overall sales production.

Executive Manager

Forman Automotive - Tustin Nissan
06.2013 - 05.2017

Drove year-over-year business growth while leading operations, strategic vision and long-range planning. Trained, coached, mentored staff and implemented company policies and procedure. Increased overall sales production from 150 units a month to 275 a month. Fixed service issues including getting the store off the ARC report with a decal limit of $250 and lowering the composite on specific warranty codes.

General Manager

Hooman Nissan Of Long Beach
10.2010 - 06.2013

Launched the Grand opening of Hooman Nissan of Long Beach. Started ground up. Ordered new vehicle inventory, bought preowned inventory, integrated all dealership software, and hire the entire staff to launch the grand opening. Implemented all policies and procedures while maintaining high net profit.

Sales Manager

Forman Automotive - United Nissan
05.2001 - 07.2010

Started as a sales consultant with the company and achieved General Manager with the company.

Skills

  • Operations management
  • Policy and procedure modification
  • Proficiency with CRM systems
  • Self-motivated
  • Highly competitive
  • Sales analysis
  • Customer service
  • Contract negotiations
  • Marketing and advertising
  • Team leadership
  • Relationship building
  • Strong banking ethics
  • Process improvement
  • Process implementation
  • Empowers high-performing sales teams
  • Staff development

Timeline

Executive Manager

Russ Darrow Nissan
03.2023 - Current

General Manager

Bob Rohrman Schaumburg Lincoln
01.2022 - 05.2023

Executive Manager

Infiniti Of Van Nuys
06.2018 - 12.2021

General Manager

Anaheim Hyundai
05.2017 - 06.2018

Executive Manager

Forman Automotive - Tustin Nissan
06.2013 - 05.2017

General Manager

Hooman Nissan Of Long Beach
10.2010 - 06.2013

Sales Manager

Forman Automotive - United Nissan
05.2001 - 07.2010
MATTHEW HANSEN