Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic

Matthew Hardwick

Birmingham,AL

Overview

9
9
years of professional experience

Work History

Bartender

Avondale Brewing Company
Birmingham, AL
01.2022 - Current
  • Demonstrated exceptional multitasking abilities while upholding cleanliness standards
  • Trained and certified employees to work in liquor bar positions, joining a group of 5 individuals.
  • Adapted to varying noise levels and customer needs while working at events with more than 2800 guests
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Effectively multitasked within a fast-paced environment.
  • Balanced cash drawer at the end of each shift.
  • Ensured building safety by staying late at night and locking over 20 doors/gates.
  • Carefully inspected the identification of customers to verify age requirements for the purchase of alcohol.
  • Assisted in planning and executing special events at the bar.

Box Office Staff

Avondale Brewing Company
Birmingham, AL
01.2022 - Current
  • Successfully operated box office and facilitated ticket sales for customers throughout the week
  • Offered guidance and information to customers regarding finding tickets and other relevant details.
  • Maintained a strong work ethic and aided colleagues as needed
  • Organized box office operations, including the counting and tearing of wristbands before every performance
  • Guided newly hired staff in familiarizing themselves with job-specific tasks and the location of resources.
  • Collaborated with team members to address customer concerns or requests.
  • Greeted customers promptly and responded to questions.

Electrical Contractor Apprentice

On Time Service
Birmingham, AL
04.2021 - 09.2021
  • Learned and mastered complicated electrical procedures on my feet
  • Communicated with customers to deliver an effective and stress-free service experience
  • Scheduled service calls and rescheduled around complications and customer conflicts
  • Worked as an active team member with coworkers to troubleshoot difficult issues, develop plans of correction, and perform successful corrections.
  • Used power construction equipment, measuring devices, and testing equipment to complete electrical installations.
  • Pulled insulated wires or cables through conduits to complete circuits.

Server

Foodbar
Birmingham, AL
02.2021 - 04.2021
  • Maintained composure in a high-stress, fine-dining atmosphere to provide an enjoyable customer experience
  • Memorized orders and frequently rotated menus
  • Effective multitasker by handling multiple groups of customers at a time
  • Contributed to team success through problem-solving, cleaning tasks, and assisting colleagues.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Conducted inventory checks and restocked supplies as needed.

Workshop Packaging

Salon Center of America
Birmingham, AL
12.2021 - 01.2021
  • Successfully gathered different items in a fast-paced warehouse environment
  • Maintained high standards in packaging and verifying precise shipment details for international destinations
  • Worked in a fast-paced setting and ensured consistent quality control
  • Documented package details, tracking numbers, and contents accurately.
  • Assisted in loading/unloading trucks with packed merchandise safely.

Server

Real and Rosemary
Birmingham, AL
03.2020 - 11.2020
  • Prepared food for approximately 100 customers daily
  • Consistently engaged in multitasking behind the counter, catering to customer needs while also ensuring food preparation
  • Collaborated with a team to enhance overall dining satisfaction
  • Took on responsibilities for closing the restaurant, cleaning, and preparing for the next day.
  • Handled cash transactions and operated the POS system accurately.
  • Informed customers of daily specials and signature menu items.

Shift Manager/Employee

Your Pie
Birmingham, AL
01.2015 - 01.2019
  • Managed daily operations and supervised employees
  • Managed store operations diligently, maintaining a clean and friendly working environment both during operations and after closing.
  • Managed and resolved scheduling conflicts, ensuring effective coordination of employee schedules.
  • Managed cash transactions at the register and ensured accurate daily counts.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.

Education

Bachelor of Science - Marketing

University of Alabama At Birmingham
Birmingham, AL
05-2025

Media and Film

Birmingham Southern College
Birmingham, AL
01.2020

Skills

  • Payment Processing
  • New Hire Training
  • Customer Service
  • Cash and credit transactions
  • Sales expertise
  • Outgoing Personality
  • Event Scheduling
  • Accountability
  • POS System Operation
  • Organization

Leadership Experience

Theta Chi Fraternity, Social Chair and Chaplain, Birmingham, AL, 2019, 2020, Worked with organizations across campus to plan and execute events, Served as a friendly face and support person within the organization for members, as well as facilitating meaningful relationships among college students

References

References available upon request.

Timeline

Bartender

Avondale Brewing Company
01.2022 - Current

Box Office Staff

Avondale Brewing Company
01.2022 - Current

Workshop Packaging

Salon Center of America
12.2021 - 01.2021

Electrical Contractor Apprentice

On Time Service
04.2021 - 09.2021

Server

Foodbar
02.2021 - 04.2021

Server

Real and Rosemary
03.2020 - 11.2020

Shift Manager/Employee

Your Pie
01.2015 - 01.2019

Bachelor of Science - Marketing

University of Alabama At Birmingham

Media and Film

Birmingham Southern College

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