Matthew Hardwick
Portsmouth,VA
Summary
Dynamic retired veteran with extensive experience, as well as excelling in teamwork and communication. Proven problem-solver with a strong attention to detail, adept at adapting to new challenges. Recognized for delivering exceptional customer service and maintaining high standards in mechanical diagnostics and electrical installations. Committed to continuous improvement and operational excellence in both labor and management.
Overview
18
18
years of professional experience
Work History
Retired Veteran
Veterans Affairs
08.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Works well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Mechanic
Ryder Transportation
08.2018 - 03.2020
- Diagnosed mechanical issues using advanced diagnostic tools and equipment.
- Performed routine maintenance on various vehicle types to ensure optimal performance.
- Collaborated with team members to implement efficient repair processes and workflows.
- Inspected vehicles for safety compliance, identifying potential hazards and necessary repairs.
- Repaired and replaced faulty components, ensuring high-quality workmanship on all projects.
- Maintained accurate records of services performed and parts used for inventory management.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Commercial CSR
Ryder Transportation
08.2018 - 03.2020
- Managed customer inquiries and resolved issues efficiently, ensuring high levels of satisfaction.
- Processed orders and coordinated shipments using Ryder's transportation management system.
- Assisted in tracking delivery schedules, maintaining accurate records for operational efficiency.
- Developed strong relationships with clients to enhance service delivery and retention rates.
- Coordinated logistics for product shipments, ensuring timely delivery and minimizing disruptions in the supply chain.
- Handled high-volume calls while maintaining professionalism and composure under pressure, consistently meeting performance metrics.
- Collaborated with team members to achieve department goals and provide comprehensive support for clients.
- Responded to customer requests for products, services, and company information.
- Streamlined daily operations by implementing efficient processes and procedures for handling client inquiries and requests.
Electrician
Baroco Electric Construction
06.2016 - 03.2018
- Installed and maintained electrical systems in residential and commercial buildings.
- Interpreted blueprints and technical diagrams to ensure accurate installations.
- Conducted routine inspections to identify electrical issues and ensure compliance with safety standards.
- Collaborated with team members to troubleshoot electrical problems and implement effective solutions.
- Managed inventory of electrical supplies, ensuring availability for ongoing projects.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
- Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
- Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
Electrician
MADE Electric
07.2014 - 03.2016
- Installed and maintained electrical systems in residential, commercial, and industrial settings.
- Interpreted blueprints and technical diagrams to ensure accurate installations.
- Conducted routine inspections to identify and resolve electrical issues efficiently.
- Collaborated with team members to complete projects within deadlines and safety standards.
- Implemented improvements in wiring techniques to enhance system reliability and performance.
- Managed inventory of electrical supplies, ensuring availability for ongoing projects.
- Adhered to local building codes and regulations during all installation processes.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
- Tested continuity of circuits in electrical wiring, equipment and fixtures using oscilloscopes.
- Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
- Coordinated with other trades and general contractors to facilitate layout of recessed fixtures and architectural lighting.
- Fostered strong relationships with suppliers to secure best pricing on high-quality electrical components.
Infantryman
U.S. Army Active Duty
09.2007 - 01.2014
- Operated and maintained advanced weaponry systems during training exercises.
- Conducted reconnaissance missions to gather intelligence on enemy positions.
- Collaborated with team members to develop tactical plans for operations.
- Executed drills and simulations to enhance unit readiness and effectiveness.
- Provided first aid and medical support in high-pressure environments.
- Participated in physical conditioning programs to maintain peak performance levels.
- Trained new recruits on operational procedures and safety protocols.
- Analyzed mission outcomes to identify areas for improvement and strategic adjustments.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Trained in use of tear gas, passive ordnance, and explosives.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Secured key locations during operations, establishing a safe environment for friendly forces to operate within.
- Operated advanced communication systems to maintain constant contact between ground forces and higher headquarters.
- Built strong relationships with local communities, fostering trust and cooperation for successful missions.
- Utilized advanced tactics to engage and neutralize enemy combatants.
- Established defensive positions to protect against enemy forces.
- Conducted reconnaissance patrols to gather valuable intelligence, contributing to informed decision-making during operations.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Maintained high standards of weapons handling, ensuring safety and preparedness.
- Achieved objectives under extreme stress by leading squad through simulated combat scenarios.
- Enhanced situational awareness by employing advanced surveillance and reconnaissance techniques.
- Provided first aid and immediate care in field conditions, enhancing team resilience.
- Conducted detailed reconnaissance missions to gather vital intelligence for mission planning.
- Promoted to higher ranks ahead of peers due to exemplary performance and leadership skills.
- Facilitated rapid response to orders, improving operational efficiency.
- Executed strategic patrols under challenging conditions for enhanced area security.
- Trained new infantry soldiers on standard operating procedures.
Education
Welding
Tidewater Tech
Norfolk, VA01.2021
Associate of Science - Electrical
Intercoast College
San Bernardino, CA11.2016
Diesel Technology
Western Tech
El Paso, TX02.2014
Basic Training - ARMY INFANTRY
U.S. Army Infantry
Fort Benning, GA01.2008
High School Diploma -
Plano West
Plano, TX05.2005
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Retired Veteran
Veterans Affairs
08.2020 - Current
Mechanic
Ryder Transportation
08.2018 - 03.2020
Commercial CSR
Ryder Transportation
08.2018 - 03.2020
Electrician
Baroco Electric Construction
06.2016 - 03.2018
Electrician
MADE Electric
07.2014 - 03.2016
Infantryman
U.S. Army Active Duty
09.2007 - 01.2014
Welding
Tidewater Tech
Associate of Science - Electrical
Intercoast College
Diesel Technology
Western Tech
Basic Training - ARMY INFANTRY
U.S. Army Infantry
High School Diploma -
Plano West