Summary
Work History
Education
Skills
Timeline
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Matthew Hawks

Las Vegas,NV

Summary

Dynamic customer service professional with a proven track record at Uber, excelling in fast-paced environments. Recognized for exceptional communication and problem-solving skills, I effectively collaborate with teams while maintaining a friendly demeanor. Committed to delivering outstanding service and adapting to challenges, I ensure customer satisfaction through attention to detail and time management.

Work History

Driving/customer Service

Uber
01.2018 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Food Service/customer Service

Mamboo Burrito
03.2016 - 05.2018

Helping guest with food orders and cashing out the guest and cleaning restaurant

Customer Service Cashier

Dunkin' Donuts
05.2006 - 05.2011

Serving guest, organize the store front,cleaning,stocking,handling money and cashing guest out

Education

High School Diploma -

Coxsackie Atens High School
Coxsackie, NY
2006

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Computer skills
  • Calm under pressure
  • Active listening
  • Decision-making
  • Problem resolution

Timeline

Driving/customer Service

Uber
01.2018 - Current

Food Service/customer Service

Mamboo Burrito
03.2016 - 05.2018

Customer Service Cashier

Dunkin' Donuts
05.2006 - 05.2011

High School Diploma -

Coxsackie Atens High School
Matthew Hawks