Matthew Hays
Montgomery
Summary
Dynamic Low Voltage Foreman with strong leadership and teamwork skills, excelling in project management and technical training. Experienced in supervising installations, coordinating schedules, and fostering a collaborative work environment to drive successful project outcomes.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Low Voltage Foreman
Velociti
Houston, TX
07.2025 - 07.2026
- Supervised installation and maintenance of low voltage systems in commercial environments.
- Coordinated project schedules and resource allocation for timely completion of tasks.
- Trained team members on safety protocols and installation best practices.
- Ensured compliance with industry standards and regulations throughout project execution.
- Conducted site assessments to determine equipment needs and installation requirements.
- Managed inventory of materials, ensuring availability for ongoing projects while minimizing waste.
- Collaborated with other trades on-site, fostering a positive working environment that led to successful project completion.
- Created and maintained daily and weekly reports for upper management.
Low Voltage Technician
LowVo
Houston, TX
06.2024 - 06.2025
- Installed and maintained low voltage systems including Real Time Location Systems and LiDAR systems.
- Ensured compliance with industry standards and safety regulations during installation and maintenance processes.
- Collaborated with team to troubleshoot and resolve technical issues in low voltage installations.
- Trained junior technicians on equipment operation, installation techniques, and safety protocols.
- Demonstrated reliability as a team member by consistently meeting deadlines without compromising quality standards.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Increased customer satisfaction with professional communication skills when explaining technical information clearly.
- Improved system efficiency by installing and maintaining low voltage wiring, devices, and control systems.
- Exceeded client expectations with thorough testing procedures that ensured optimal performance of installed systems.
Director of Training
Freddy's Frozen Custard & Steakburgers
Houston, TX
06.2019 - 05.2024
- Developed and implemented training programs to enhance staff skills and service quality.
- Collaborated with management to align training initiatives with organizational goals and customer expectations.
- Conducted regular assessments to evaluate training effectiveness and identify improvement areas.
- Led onboarding processes for new employees, ensuring compliance with company standards.
- Mentored team leaders on effective training techniques, fostering a culture of continuous improvement.
- Streamlined training materials and resources, increasing accessibility for all staff members.
- Analyzed employee performance data to tailor training approaches for diverse learning needs.
- Managed all training needs for the 26 Restaurant locations within our franchise.
- Developed an executable plan for all new restaurant openings.
- Established partnerships with TDECU Stadium and Constellation Field for our non-traditional restaurant locations.
Training Manager
Freddy's Frozen Custard & Steakburgers
Houston, TX
02.2019 - 06.2019
- Facilitated onboarding sessions to ensure new hires integrated smoothly into company culture
- Coordinated ongoing training sessions to promote continuous employee development
- Assessed training needs through employee feedback and performance metrics
- Mentored team members, fostering a culture of knowledge sharing and collaboration
- Collaborated with management to align training initiatives with organizational goals
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Trained new hires to perform cross-training exercises with experienced workers.
Cashier/Line Cook Trainer
Freddy's Frozen Custard & Steakburgers
Houston, TX
11.2018 - 02.2019
- Assisted in training new cashiers on operational procedures and customer service standards.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Resolved customer inquiries and concerns promptly to ensure positive experiences.
- Maintained a clean and organized service area to enhance customer satisfaction.
- Collaborated with team members to optimize workflow during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
GED -
Lone Star College
Houston, TXSkills
- Low-voltage systems
- Electrical installation
- System troubleshooting
- Project coordination
- Project management
- Task delegation
- Team supervision
- Teamwork and collaboration
- Attention to detail
Accomplishments
Low Voltage Foreman
- Supervised team of 14 staff members.
- Successfully completed 7 Real Time Location Systems projects for Amazon.
- Successfully completed 2 LiDAR projects for Amazon.
Director of Training
- Supervised training for 450+ employees.
- Successfully opened 12 new restaurants.
- Collaborated with TDECU Stadium and Constellation field to establish the first non-traditional restaurants.
Certification
- VCO Safety Certificate
- Yard Safety Certificate
- Aerial/Boom Lift Certificate
- OSHA Health & Safety Certificate
- Manager Food Safety Certificate
Timeline
Low Voltage Foreman
Velociti
07.2025 - 07.2026
Low Voltage Technician
LowVo
06.2024 - 06.2025
Director of Training
Freddy's Frozen Custard & Steakburgers
06.2019 - 05.2024
Training Manager
Freddy's Frozen Custard & Steakburgers
02.2019 - 06.2019
Cashier/Line Cook Trainer
Freddy's Frozen Custard & Steakburgers
11.2018 - 02.2019
GED -
Lone Star College