Matthew Heemsbergen
Runnells,IA
Summary
Dedicated professional with a strong work ethic and proven customer service skills. Recognized for achieving high customer satisfaction through reliable and efficient service. Adept in complex problem-solving and team collaboration, ensuring smooth operations and positive experiences for clients and colleagues alike.
Overview
5
5
years of professional experience
Work History
Lawn Care Worker
Self Employed Services
05.2021 - 08.2025
- Achieved customer satisfaction by providing timely and efficient lawn care services.
- Developed strong work ethic for finishing a job properly.
- Maintained grounds by trimming, weeding, and general clean-up.
Church Volunteer Technician
Grace Church
03.2020 - 03.2024
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Operated audio equipment and computers to ensure a smooth experience for church members.
- Collaborated with other volunteers to properly spread work through the group.
Cashier
Hy-Vee
07.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Computer Science
Iowa State University
Ames, IA05-2029
High School Diploma -
Grand View Christian School
Des Moines, IA05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Responsible and punctual
- Team collaboration
- Complex Problem-solving
Timeline
Cashier
Hy-Vee
07.2022 - 10.2023
Lawn Care Worker
Self Employed Services
05.2021 - 08.2025
Church Volunteer Technician
Grace Church
03.2020 - 03.2024
Bachelor of Science - Computer Science
Iowa State University
High School Diploma -
Grand View Christian School
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