Matthew Hemphill
Bogalusa,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patrolman
Bogalusa Police Department
07.2023 - Current
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Conducted searches of individuals, vehicles and premises.
- Responded to emergency calls to provide assistance to citizens in need.
Information Technology Technician
Bogalusa City Schools
06.2020 - 09.2022
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Answered and triaged requests for assistance in order to provide top-notch support.
- Offered assistance in implementing and developing training programs.
- Configured and tested new software and hardware.
- Created user accounts and assigned permissions.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Monitored system performance to identify potential issues.
- Patched software and installed new versions to eliminate security problems and protect data.
- Tested new software and hardware prior to deployment.
- Configured hardware, devices, and software to set up work stations for employees.
- Researched and identified solutions to technical problems.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Education
Associate in Information Technology - Information Technology
Northshore Technical Community College - Sullivan
Bogalusa, LA06.2020
Certification
P.O.S.T Certified
IT:
A+
Security +
Cloud
Network +
Timeline
Patrolman
Bogalusa Police Department
07.2023 - Current
Information Technology Technician
Bogalusa City Schools
06.2020 - 09.2022
Associate in Information Technology - Information Technology
Northshore Technical Community College - Sullivan
P.O.S.T Certified
IT:
A+
Security +
Cloud
Network +
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