Matthew Henniger
St. Petersburg
Summary
Store Manager with expertise in inventory management, team leadership, and sales reconciliation. Achieved significant improvements in operational efficiency, resulting in enhanced customer service and increased store performance.
Overview
25
25
years of professional experience
Work History
Store Manager
Dollar Tree
Madeira Beach
07.2022 - Current
- Streamlined daily store operations and optimized inventory management processes.
- Trained new staff on store policies and customer service standards.
- Organized promotional displays to enhance product visibility and customer appeal.
- Coordinated team schedules to ensure adequate coverage and operational efficiency.
- Conducted regular inspections to uphold store cleanliness and organization standards.
- Recruited, trained, and supervised new employees to build a competent team.
- Balanced sales, reconciled cash, and managed bank deposits for opening and closing duties.
- Evaluated store performance using feedback to implement targeted improvement plans.
Store Manager
Walgreens Boots Alliance
Jesup
06.2000 - 08.2021
- Trained new staff on store policies and customer service standards.
- Managed daily store operations, ensuring optimal inventory levels.
- Assisted customers with product selections and inquiries during peak hours.
- Organized promotional displays to enhance product visibility.
- Coordinated team schedules for adequate coverage and operational efficiency.
- Conducted regular inspections to maintain cleanliness and organization.
- Resolved customer complaints promptly to ensure satisfaction.
- Ensured compliance with safety regulations and company policies.
Education
Bachelor of Science - Business Management
University of Central Florida
Orlando, FL08-1994
Skills
- Inventory management and retail operations
- Visual merchandising
- Customer service and support
- Team leadership and staff supervision
- Sales reconciliation and performance metrics evaluation
- Conflict resolution
- Effective communication
- Time management and work prioritization
- Attention to detail
- Problem solving
Timeline
Store Manager
Dollar Tree
07.2022 - Current
Store Manager
Walgreens Boots Alliance
06.2000 - 08.2021
Bachelor of Science - Business Management
University of Central Florida