Matthew Hensley
Jonesborough,TN
Summary
I am an energetic intern eager to learn and gain more experience throughout the industry. Through my education and past experiences, I can bring professionalism, customer service, and facility management skills. A few skills I have developed are problem-solving, managing stadium operations, and communicating to help prepare for events.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Stadium Operations Intern
Greeneville Flyboys
Tusculum, TN
05.2024 - Current
- Monitored and maintained inventory of supplies, materials, and equipment.
- Provided customer service support for guests attending events at the stadium.
- Resolved customer complaints in a professional and efficient manner.
- Assisted with the coordination of event logistics including setup and teardown, staffing, crowd control, security.
- Provided excellent customer service by promptly addressing guest inquiries or complaints.
Certified Pharmacy Technician
Food City
Gray, TN
08.2023 - Current
- Ensured accurate billing information was included on prescription orders before processing them.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, and answering phones.
Shift Leader
Walgreens
Erwin, TN
07.2022 - 08.2023
- Resolved customer complaints promptly and professionally.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Confirmed the accuracy of daily sales reports before submitting them to management for review.
Pharmacy Technician
Walgreens
Erwin, TN
09.2021 - 07.2022
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Education
Bachelor of Science - Sport Management
East Tennessee State University
Johnson City, TN08-2024
Skills
- Facility Maintenance
- Cleaning procedures
- Event Management
- Facility Management
- Cross-Functional Teamwork
- Workflow Optimization
Certification
- CPR Certified
- PTCB Certified
- Immunizer Certified
References
References available upon request.
Timeline
Stadium Operations Intern
Greeneville Flyboys
05.2024 - Current
Certified Pharmacy Technician
Food City
08.2023 - Current
Shift Leader
Walgreens
07.2022 - 08.2023
Pharmacy Technician
Walgreens
09.2021 - 07.2022
Bachelor of Science - Sport Management
East Tennessee State University
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