Matthew Heredia
Melissa,TX
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with new skills and applying them into my work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Walmart Associate
Walmart
Anna, TX
02.2019 - 11.2022
- Unloaded trucks of merchandise in a timely fashion to ensure that all items could be stocked on time each day.
- Worked various schedules when moved form department to department to fulfill the stores needs.
- Offered help to several different customers to satisfy any questions they had.
- Trained and mentored junior staff on customer service strategies and techniques.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
High School Diploma -
Collin County Community College District
Plano, TX11.2024
Skills
- Certified EMT
- Oral Communication
- Customer Relationship Management
- Good judgment and decision making
- Time Management
- Attention to Detail
Certification
- Licensed EMT - January 2021- Present day
Timeline
Walmart Associate
Walmart
02.2019 - 11.2022
High School Diploma -
Collin County Community College District