Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Matthew Herich

San Diego,CA

Summary

Compassionate professional dedicated to supporting individuals with developmental disabilities in achieving independent living and community engagement. Expertise in case coordination and collaborative planning, ensuring quality service delivery and person-centered outcomes through effective partnerships with families and interdisciplinary teams.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Social Worker

Creel Industries
San Diego, USA
03.2025 - Current
  • Managed a caseload of ten adults across community, residential, and career settings.
  • Supported clients with developmental disabilities to develop independent living, vocational, and community skills.
  • Collaborated with SDRC Service Coordinators to assess and monitor plans of support.
  • Documented daily case notes and coordinated follow-up for quality service delivery.

Server

Mille Fleurs
San Diego, USA
04.2023 - 02.2025
  • Delivered high-quality fine dining service and elevated guest experience.
  • Promoted to server due to exceptional performance and keen attention to detail.
  • Maintained professionalism while anticipating guest needs.
  • Coordinated with kitchen and front-of-house teams for seamless events.

Service Manager

Chipotle Mexican Grill
San Diego, USA
03.2022 - 03.2023
  • Led customer service operations ensuring satisfaction and timely issue resolution.
  • Conducted quality inspections and upheld operational standards.
  • Provided leadership during high-stress scenarios.
  • Resolved conflicts using proactive communication strategies.

Server

The Florence
San Diego, USA
04.2019 - 08.2020
  • Operated production equipment and exceeded productivity goals.
  • Adapted to changing workload demands while maintaining organizational standards.
  • Used electronic systems for accurate data entry and task tracking.

Warehouse Associate

Manscaped
San Diego, USA
09.2018 - 03.2019
  • Supported inventory and warehouse operations.
  • Collaborated with team members to improve workflow efficiency.

Education

Human Development - Health Services

California State University
San Marcos
01-2023

Exercise Sciences -

Miramar College

Skills

  • Case Management & Documentation
  • Person-Centered Planning
  • Crisis Prevention & De-escalation
  • Interdisciplinary Collaboration
  • Community Resource Navigation
  • Advocacy & Support Coordination
  • Motivational Interviewing
  • Professional Communication
  • Organization & Time Management
  • Cultural Competence

Certification

CITI Research Certified

References

Available Upon Request

Timeline

Social Worker

Creel Industries
03.2025 - Current

Server

Mille Fleurs
04.2023 - 02.2025

Service Manager

Chipotle Mexican Grill
03.2022 - 03.2023

Server

The Florence
04.2019 - 08.2020

Warehouse Associate

Manscaped
09.2018 - 03.2019

Human Development - Health Services

California State University

Exercise Sciences -

Miramar College
Matthew Herich