Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Herriges

Tacoma,WA

Summary

Detail-oriented Operations Manager with strong technical support skills and experience in managing diverse tech platforms. Known for problem-solving abilities and commitment to enhancing customer engagement through effective product management.

Overview

10
10
years of professional experience

Work History

Digital Marketing, Operations, E-Commerce Manager

Federal Way Custom Jewelers
09.2016 - Current
  • Developed and implemented e-commerce marketing strategies to enhance online visibility and sales.
  • Managed product listings, ensuring accurate descriptions and high-quality images for customer engagement.
  • Analyzed website traffic and sales data to identify trends, optimizing user experience and conversion rates.
  • Provide tech support & manage all tech platforms used by the business (Google Business Admin, Meta Business Suite, POS system)
  • Assist on sales floor in retail environment (general retail sales, service/repair intake, custom jewelry design)

Education

Full-Stack Javascript - Software Development

Codefellows Premier Tech Academy
Seattle
10-2020

Skills

  • Google analytics setup
  • Git version control
  • Certificate: Advanced Software Development in Full-Stack JavaScript
  • HTML5 and CSS3 expertise
  • Proficiency in Nodejs
  • Python
  • IT troubleshooting
  • Problem-solving skills
  • Information security
  • Retail transactions

Timeline

Digital Marketing, Operations, E-Commerce Manager

Federal Way Custom Jewelers
09.2016 - Current

Full-Stack Javascript - Software Development

Codefellows Premier Tech Academy
Matthew Herriges