Matthew Herzeca
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Intern
Bindor, LLC
02.2024 - Current
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Bindor is a Miami-based commercial and residential investor / developer that focuses on core-plus, value-add, and opportunistic returns in SFH, multi-family, condo conversions, neighborhood & strip retail, and office projects. The company currently has a portfolio of strategic land developments, income-producing properties, and global investments in private equity and real estate throughout the United States and Australia.
Member Service Specialist
Youfit Gyms
06.2023 - 02.2024
- Streamlined check-in process for members, resulting in reduced wait times and increased satisfaction.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Collaborated with personal trainers to ensure seamless communication of client schedules and needs.
Server Assistant
Klaw Miami
04.2022 - 08.2022
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
Education
Bachelor of Arts - Business Administration
Florida International University
Miami, FL05.2024
High School Diploma -
Christopher Columbus High School
Miami, FL05.2020
Skills
- Scheduling
- Presentations
- Spreadsheet tracking
- Multi-line telephone operation
- Microsoft Office
- Adobe Creative Suite
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Intern
Bindor, LLC
02.2024 - Current
Member Service Specialist
Youfit Gyms
06.2023 - 02.2024
Server Assistant
Klaw Miami
04.2022 - 08.2022
Bachelor of Arts - Business Administration
Florida International University
High School Diploma -
Christopher Columbus High School
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