Matthew Hess

Complete testing and mold remediation, duct cleaning, air handler cleaning and dryer vent cleaning for residential and commercial.

• Running operations for all programs, including managing human resources, compliance officer and all managers. Collaborated with all stockholders. In charge of the budget and how finances were distributed to programs. Scheduling of 40+ staff weekly. Case Management of 55 youth. Overseeing property management and facilities inventory.
• Overseeing and creating policies and procedures. Creating and implementing training and evaluations. Hiring and terminating employees. Ensuring programs pass licensing and life and safety each year. Obtaining CARF Accreditation and creating Performance Management, Strategic and Accessibility Plans. Overall quality and control. Ensuring staff growth and retention.

• Supervising the staff working within the client’s program. Ensuring the safety of staff and clients. Making sure all documentation was correct and turned in daily. Daily case management of clients.
• Developed individual treatment plans and implemented them. Created daily schedule for clients and staff. Training and utilizing Crisis Intervention.