MATTHEW HETHERTON
Acosta
San Clemente,CA
5
years of professional experience
Emerging Medical Device Sales Professional with a clinical foundation in occupational therapy and direct sales experience. Delivered exceptional customer relationship management and operational discipline while supporting healthcare teams in achieving optimal patient outcomes. Focused on contributing to orthopedic and surgical medical technology sales through effective collaboration and technical proficiency.
Work History
Occupational Therapy Assistant Student
1 Year 5 Months- Apply clinical knowledge of anatomy, orthopedic and neurological conditions, mobility, rehabilitation, patient safety, and functional performance in academic and fieldwork settings.
- Communicate with patients and healthcare professionals and adapt interventions to individual needs while maintaining professionalism and safety.
- Practice clinical documentation, observation, therapeutic activity selection, safe patient handling, and interdisciplinary collaboration.
- Develop familiarity with hospital and post-acute rehabilitation workflows, strengthening the ability to communicate clinically with healthcare professionals.
Business Manager Assistant
3 Years 3 Months- Manage high-volume client and customer-support processes requiring accuracy, responsiveness, organization, and consistent follow-through—skills directly applicable to territory and account support.
- Entered and maintained customer forms, generating accurate contracts processed on schedule to ensure compliance and client satisfaction.
- Monitor trade reconciliation, claims alerts, and fund balances against client metrics; identify discrepancies and support timely resolution.
- Monitored trade reconciliation, claims alerts, and fund balances against client metrics; identified discrepancies and facilitated timely resolution.
- Submit price changes, item setup requests, and customer-facing information through client portals while coordinating across stakeholders.
- Enter and maintain customer forms and generate contracts while ensuring information is complete, accurate, and processed on schedule.
- Built and maintained professional working relationships in a dynamic environment, effectively balancing competing priorities and deadlines.
Field Tech / Driver
- Delivered equipment/materials to clients, coordinating optimal routes and adapting to changing field priorities.
- Established strong client relationships through consistent communication, reliable service, and proactive follow-through.
- Worked independently in field environments while maintaining punctuality, organization, and attention to detail.
- Operated independently in field environments, ensuring punctuality and maintaining organization and attention to detail.
Sales Intern
4 Months- Engaged customers in product selection, enhancing understanding of Spectrum products, options, and available incentives.
- Processed customer transactions accurately, contributing to a seamless and positive customer experience.
- Supported sales team members in customer engagement and deal-closing activities, gaining insights into consultative sales and customer needs assessment.
Education
Occupational Therapy Assistant Program
- Clinical education in anatomy, neurological and orthopedic conditions, functional mobility, rehabilitation, therapeutic interventions, patient safety, clinical documentation, and interdisciplinary healthcare.
- Developing hands-on clinical experience through fieldwork in hospital and post-acute rehabilitation environments, with emphasis on safe patient care, mobility, functional performance, and professional communication.
Bachelor of Arts - Liberal Arts
Skills
Patient Education
Healthcare Communication
Team collaboration
Product Education
Consultative Selling
Relationship management
Therapeutic Intervention
Technical Product Learning
Records management
Inventory & Data Accuracy
Documentation
Time Management
Microsoft Office
Client TPM Systems
Acosta relay system
Client TPM system
Customer portals
Data management
Case/Task Preparation
Therapeutic Activity Planning techniques
ADDITIONAL
Prepared to travel extensively for customer and clinical support responsibilities. Comfortable learning technical products and procedures, working in fast-paced environments, collaborating with sales and healthcare teams, and maintaining accuracy under pressure.
Timeline
Occupational Therapy Assistant Student
Pima Medical Institute
05.2025 - CurrentRead More
Business Manager Assistant
Acosta
07.2023 - CurrentRead More
Field Tech / Driver
MTGL Geotechnical Engineering
08.2022 - 07.2022Read More
Sales Intern
Drift
05.2021 - 09.2021Read More
Arizona State University
Bachelor of Arts from Liberal Arts
Read More
Pima Medical Institute
Occupational Therapy Assistant Program
Read More