Matthew Heun
Napa,CA
Summary
Versatile and dedicated with extensive experience in high-volume service environments. Proven ability to enhance customer satisfaction through strong people skills and teamwork. Skilled and proficient in manual labor. Committed to achieving success in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Bartender/Server
Ox & the Fox/Cousins Corner Bar/ 1331 Cocktails
04.2023 - 08.2025
- Served high customer volumes during special events, nights, mornings and weekends.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
House Mover/Manual Labor
Napa Go2Guys
03.2018 - 03.2025
- Packed and secured household items for safe transport to new locations.
- Coordinated moving schedules with clients to ensure timely and efficient service.
- Gutter Cleaning
- Small Construction
- Dump Runs
- Christmas Light setup/takedown
- Yard Work
Barback/Busser
Eikos
09.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously
- Reset and cleaned tables quickly to prepare for new customers.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Busser
Platform 8
01.2018 - 09.2018
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Justin Siena High School
Napa, CABusiness - Entrepreneurship
Napa Valley College
Napa, CASkills
- Great people skills
- Team Player
- Determined to succeed
- Efficient and coachable
Singer/Songwriter
- Stage Name: Maver!ck
- Genre: Pop/Country/R&B
- Had show with 75 people in LA
- Connected to well known artists/producers
Timeline
Bartender/Server
Ox & the Fox/Cousins Corner Bar/ 1331 Cocktails
04.2023 - 08.2025
Barback/Busser
Eikos
09.2021 - 05.2022
House Mover/Manual Labor
Napa Go2Guys
03.2018 - 03.2025
Busser
Platform 8
01.2018 - 09.2018
Justin Siena High School
Business - Entrepreneurship
Napa Valley College
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