Matthew Hickman
Johnson City,TN
Summary
A professional Network Administrator experienced in managing, configuring, and troubleshooting systems and networks. Strong focus on achieving results, continuous self-improvement, and adapting flexibly to changing needs. Reliable with skills in network security, infrastructure management, and technical operations optimization.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Network Administrator
J.A Street & Associates
08.2024 - Current
- Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
- Implemented cybersecurity measures to protect sensitive company data.
- Collaborated with cross-functional teams to provide optimal technology support for various departments within the company.
- Evaluated emerging technologies for their potential impact on organizational goals, recommending viable solutions as needed.
- Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
- Reduced downtime and improved overall system performance by proactively addressing potential issues with network maintenance.
- Conducted in-depth system audits to identify and rectify potential vulnerabilities.
- Implemented cost-saving strategies in office supply procurement, achieving significant annual savings.
- Managed incident response activities during critical security events, effectively containing threats and minimizing damage to systems and data.
Education
Master of Science - Computer Science, Computing Systems
Western Governors University
Salt Lake City05-2026
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT04-2025
Associate of Applied Science - Computer Information Technology - Cyber Defense
Northeast State Community College
Blountville, TN05-2024
Skills
- Server management
- Disaster recovery
- Technical solution development
- Active directory
- New technology integration
- VoIP systems
- Enterprise architecture solution development
- Operational efficiency
- Self motivation
- Goal setting
- Continuous improvement
- Cost savings
Certification
- ISC2: Certified in Cybersecurity
- ISC2: Systems Security Certified Practitioner
- EC-Council: Digital Forensics Essentials
- EC-Council: Network Defense Essentials
- EC-Council: Ethical Hacking Essentials
- EC-Council: EC-Council Certified Security Specialist
- CompTIA: A+
- CompTIA: Network+
- CompTIA: IT Operations Specialist
- CompTIA: Security+
- CompTIA: Secure Infrastructure Specialist
- CompTIA: PenTest+
- CompTIA: Network Vulnerability Assessment Professional
- CompTIA: Project+
- CompTIA: CySA+
Timeline
Network Administrator
J.A Street & Associates
08.2024 - Current
Master of Science - Computer Science, Computing Systems
Western Governors University
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Associate of Applied Science - Computer Information Technology - Cyber Defense
Northeast State Community College
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