Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Hicks

Austin

Summary

Experienced sales professional with over 25 years at multiple companies, focusing on client consultation, outside and inside sales, CAD design and account management. Demonstrated ability to surpass sales goals through strong relationship management and contract negotiation skills. Skilled in providing creative solutions while maintaining exceptional customer satisfaction and overseeing projects.

Overview

19
19
years of professional experience

Work History

Sales Representative/Designer

Cody Pools
Austin
12.2013 - 07.2025

Key Responsibilities


- Sales Functions
- Project Coordination
- Qualifications
- Experience
- Technical Skills
- Soft Skills
- Preferred Qualifications
- Physical Requirements

I am a talented and motivated Swimming Pool and Landscape Designer/Sales Representative. My role combined creative design expertise with sales acumen to help clients transform their outdoor spaces into beautiful, functional retreats. I have a passion for outdoor design, strong communication skills, and the ability to guide clients from initial consultation through project completion.

  • Client Consultation: Met with prospective clients to assess their outdoor spaces, understand their vision, and identify their needs and budget
  • Site Analysis: Conducted on-site evaluations including measurements, soil conditions, drainage, utilities, and existing landscape features
  • Design Development: Created detailed swimming pool and landscape designs using CAD software and design tools
  • 3D Visualization: Developed realistic renderings and presentations to help clients visualize their projects
  • Technical Specifications: Prepared detailed construction drawings, material specifications, and project timelines
  • Permit Coordination: Assist with permit applications and ensure designs comply with local building codes and regulations
  • Lead Generation: Identified and pursued new business opportunities through networking, referrals, and marketing initiatives
  • Proposal Development: Prepared comprehensive project proposals including detailed cost estimates and timelines
  • Client Presentations: Presented designs and proposals to clients, addressing questions and concerns
  • Contract Negotiation: Worked with clients to finalize project details, pricing, and contract terms
  • Relationship Management: Maintained ongoing relationships with clients throughout the project lifecycle
  • Follow-up Sales: Identified opportunities for additional services, maintenance contracts, and referrals
  • Vendor Relations: Coordinated with contractors, suppliers, and subcontractors
  • Project Oversight: Monitored project progress and ensured designs were executed according to specifications
  • Quality Control: Conducted site visits to ensure work meets company standards and client expectations
  • Problem Resolution: Addressed any issues or changes that arose during construction
  • Professional certifications in pool design (NSPF, GENESIS, CFBP etc.)
  • Valid driver's license and reliable transportation
  • 12+ years of experience in landscape design, pool design, or related field
  • Proven sales experience, in design, construction, landscaping, and outdoor living
  • Portfolio demonstrating successful design projects
  • Proficiency in CAD software (AutoCAD, Pool Studio, VIP3D)
  • Knowledge of 3D rendering software
  • Understanding of construction methods, materials, and costs
  • Familiarity with local building codes and permit processes
  • Basic knowledge of hydraulics, electrical systems, and pool equipment
  • Excellent communication and presentation skills
  • Strong interpersonal abilities and customer service orientation
  • Self-motivated with ability to work independently
  • Detail-oriented with strong organizational skills
  • Problem-solving and creative thinking abilities
  • Ability to manage multiple projects simultaneously
  • Experience with luxury outdoor living projects
  • Knowledge of sustainable design practices and water conservation
  • Familiarity with smart pool technology and automation systems
  • Previous experience in outdoor recreation or hospitality industries
  • Ability to walk on uneven terrain and work outdoors in various weather conditions
  • Capable of lifting up to 100 pounds
  • Comfortable working at construction sites
  • Ability to climb stairs and navigate pool areas safely

Sales Representative

Flight Director
Austin
08.2011 - 12.2013
Aircraft Engine Parts Sales Representative Position Overview

Dynamic sales professional specializing in aircraft engine parts and services within the aviation industry. Responsible for developing and maintaining strategic client relationships, facilitating complex procurement transactions, and ensuring seamless delivery of critical engine components to aviation operators worldwide.

Key Responsibilities Sales & Business Development
  • Deal Brokerage: Negotiated and facilitated complex aircraft engine parts transactions between suppliers, operators, and maintenance facilities
  • Market Analysis: Identified new business opportunities and evaluated market trends to maximize revenue potential
  • Contract Negotiation: Structured and closed high-value deals for engine components, ensuring favorable terms for all parties
  • Competitive Positioning: Developed strategic pricing and positioning strategies to win business in competitive markets
Account Management
  • Client Relationship Management: Maintained and expanded relationships with airlines, MRO facilities, leasing companies, and aircraft operators
  • Customer Service Excellence: Provided exceptional service to ensure customer satisfaction and repeat business
  • Strategic Planning: Developed long-term account strategies to maximize client value and business growth
  • Problem Resolution: Addressed complex customer requirements and resolved issues related to parts availability and delivery
Procurement & Supply Chain
  • Parts Sourcing: Identified, evaluated, and procured aircraft engine components from global suppliers and OEMs
  • Vendor Management: Established and maintained relationships with certified parts suppliers and manufacturers
  • Quality Assurance: Ensured all procured parts met stringent aviation industry standards and regulatory requirements
  • Inventory Management: Coordinated parts availability and logistics to meet customer delivery timelines
Technical Operations
  • Engine Overhaul Oversight: Supervised and coordinated engine overhaul projects, ensuring compliance with manufacturer specifications and regulatory standards
  • Technical Consultation: Provided expert guidance on engine parts selection, compatibility, and performance optimization
  • Project Management: Managed multiple concurrent overhaul projects, coordinating with technicians, suppliers, and customers
  • Quality Control: Monitored overhaul processes to ensure adherence to safety standards and customer requirements
International Operations
  • Global Market Development: Traveled internationally to develop new markets and strengthen existing customer relationships
  • Cross-Cultural Business: Conducted business across diverse international markets, adapting to local business practices and regulations
  • Logistics Coordination: Managed international shipping, customs clearance, and regulatory compliance for global parts distribution
  • Market Intelligence: Gathered competitive intelligence and market insights from international travel and customer interactions
Key Achievements & Skills
  • Successfully brokered multi-million dollar aircraft engine parts transactions
  • Maintained high customer retention rates through exceptional account management
  • Developed extensive network of global suppliers and aviation industry contacts
  • Demonstrated expertise in aviation regulations, engine specifications, and maintenance requirements
  • Proven ability to manage complex, time-sensitive projects with multiple stakeholders
  • Strong understanding of international trade regulations and aviation industry standards
Industry Knowledge
  • Deep understanding of commercial and military aircraft engine systems
  • Expertise in engine maintenance, repair, and overhaul (MRO) processes
  • Knowledge of aviation regulatory requirements (FAA, EASA, etc.)
  • Familiarity with major engine manufacturers (GE, Pratt & Whitney, Rolls-Royce, CFM, etc.)
  • Understanding of aircraft leasing, financing, and operational requirements
Professional Skills
  • Advanced negotiation and deal-making capabilities
  • Strong analytical and problem-solving abilities
  • Excellent communication and presentation skills
  • Ability to build and maintain professional relationships across cultures
  • Self-motivated with ability to work independently in fast-paced environment
  • Detail-oriented with strong organizational and project management skills

Sales Representative

Simprint
Irving
05.2006 - 06.2011
Sales Representative - Simprint Position Overview

Results-driven sales professional specializing in wide format printing solutions and equipment services. Responsible for driving revenue growth through the sale of new and refurbished wide format printers, comprehensive overhaul services, and pre/post print processing equipment from leading manufacturers including IBM, Océ, and Kodak.

Key Responsibilities Sales & Business Development
  • Equipment Sales: Promoted and sold wide format printing systems, including new and refurbished units from premium brands (IBM, Océ, Kodak)
  • Service Sales: Developed and sold comprehensive printer overhaul and maintenance service packages
  • Territory Management: Managed assigned sales territory, identifying prospects and developing strategic account plans
  • Lead Generation: Prospected new customers through cold calling, networking, trade shows, and referral programs
  • Proposal Development: Prepared detailed quotations and proposals for equipment sales and service contracts
Account Management
  • Customer Relationship Management: Built and maintained long-term relationships with print service providers, commercial printers, and corporate print departments
  • Needs Assessment: Conducted thorough analysis of customer printing requirements and workflow challenges
  • Solution Selling: Recommended optimal printing solutions based on customer volume, quality requirements, and budget constraints
  • Contract Negotiation: Negotiated pricing, terms, and service level agreements for equipment sales and service contracts
  • Customer Retention: Ensured high customer satisfaction through ongoing support and proactive communication
Technical Sales Support
  • Product Expertise: Maintained comprehensive knowledge of wide format printer specifications, capabilities, and applications
  • Equipment Demonstrations: Conducted product demonstrations and technical presentations for prospective customers
  • Pre/Post Equipment Integration: Advised customers on complete workflow solutions including pre-press and finishing equipment
  • Technical Consultation: Provided expert guidance on printer selection, configuration, and optimization for specific applications
  • Training Coordination: Arranged customer training sessions and technical support during equipment installation
Service & Support Sales
  • Overhaul Services: Promoted comprehensive printer overhaul and refurbishment services to extend equipment life
  • Maintenance Contracts: Developed and sold preventive maintenance agreements and service contracts
  • Parts Sales: Identified and sold replacement parts and consumables for existing customer equipment
  • Upgrade Opportunities: Identified opportunities for equipment upgrades and technology refresh projects
  • Warranty Services: Coordinated warranty claims and post-warranty service offerings
Market Development
  • Industry Analysis: Monitored market trends, competitive landscape, and emerging printing technologies
  • Trade Show Participation: Represented company at industry trade shows and professional events
  • Market Intelligence: Gathered competitive intelligence and customer feedback to inform product and service strategies
  • Brand Representation: Served as primary point of contact for IBM, Océ, and Kodak partnership activities
Key Achievements & Skills
  • Successfully sold wide format printing solutions across diverse industry verticals
  • Developed expertise in multiple printer technologies and manufacturer specifications
  • Built strong relationships with key decision-makers in the printing industry
  • Demonstrated ability to sell both capital equipment and ongoing service contracts
  • Proven track record of meeting and exceeding sales targets
  • Strong understanding of printing workflow processes and industry challenges
Industry Knowledge
  • Comprehensive understanding of wide format printing technologies and applications
  • Expertise in IBM, Océ, and Kodak printing systems and capabilities
  • Knowledge of pre-press and post-press equipment integration
  • Understanding of commercial printing, signage, and graphics industries
  • Familiarity with printer maintenance, overhaul, and refurbishment processes
  • Awareness of printing industry trends and emerging technologies
Professional Skills
  • Consultative sales approach with strong technical acumen
  • Excellent communication and presentation abilities
  • Strong negotiation and closing skills
  • Ability to understand complex technical requirements and translate into business solutions
  • Self-motivated with strong organizational and time management skills
  • Customer-focused with commitment to building long-term relationships
  • Proficiency in CRM systems and sales tracking tools
Customer Base
  • Commercial printing companies
  • Sign and graphics manufacturers
  • Corporate in-plant print facilities
  • Print service providers
  • Advertising agencies and design firms
  • Government and educational institutions

Education

Associate of Arts -

Austin Community College
Austin, TX
05-2005

High School Diploma -

Marcus High School
Flower Mound, TX
05-2001

Skills

  • Client consultation
  • CAD design
  • 3D visualization
  • Site analysis
  • Permit coordination
  • Technical specifications
  • Client presentations
  • Contract negotiation
  • Relationship management
  • Vendor relations
  • Project oversight
  • Problem resolution
  • Lead generation
  • Proposal development
  • Relationship selling
  • Territory growth
  • Relationship building
  • On-site product demonstrations
  • Strategy development
  • Account servicing
  • Customer relationship building
  • Client account management
  • Exceeds sales goals
  • Technical product knowledge
  • Territory sales
  • Sales consultation
  • Closing sales

Timeline

Sales Representative/Designer

Cody Pools
12.2013 - 07.2025

Sales Representative

Flight Director
08.2011 - 12.2013

Sales Representative

Simprint
05.2006 - 06.2011

Associate of Arts -

Austin Community College

High School Diploma -

Marcus High School