Matthew Hidalgo
Ashland,VA
Summary
Driven professional with a proven track record at Camping World RV Sales, excelling in sales strategy development and customer service. Leveraged CRM software to enhance sales pipeline management, achieving a high client retention rate. Demonstrated exceptional multitasking abilities, significantly increasing sales revenue through strategic analysis and effective negotiation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Management Assistant
Camping World RV Sales - Airstream Of Virginia
07.2022 - Current
- Consistently held in depth training with sales teams to output consistent results each month.
- Prepared detailed reports on sales performance metrics, helping identify areas for improvement or reinforcement of successful strategies.
- Handled incoming customer inquiries promptly, providing exceptional service while also uncovering additional sales opportunities.
- Increased sales revenue by identifying and pursuing new business opportunities in the target market.
- Developed strong relationships with clients for repeat business, leading to a consistently high client retention rate.
- Established daily communication channels between Sales Management Assistants across different territories to share best practices and improve overall team performance results.
Product Specialist
Camping World RV Sales
03.2020 - 06.2022
- Continually expanded knowledge of multiple offered recreational products
- Maximized profitability through strategic pricing models based on detailed market analyses.
- Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
- Assisted with demonstrations for over 20 different recreational manufacturers to showcase functionality up and down the east coast
Service Advisor
Camping World RV Sales
10.2019 - 03.2020
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Education
High School Diploma -
Louisa County Highschool
Louisa, VA05.2019
Skills
- Sales Presentations
- Sales strategy development
- Effective negotiation
- Territory Management
- Sales Pipeline Management
- CRM software proficiency
- Multitasking and Time Management
- Customer Service
Certification
Virginia sales license
Forklift Certification
Dealer shop safety certification
Timeline
Sales Management Assistant
Camping World RV Sales - Airstream Of Virginia
07.2022 - Current
Product Specialist
Camping World RV Sales
03.2020 - 06.2022
Service Advisor
Camping World RV Sales
10.2019 - 03.2020
High School Diploma -
Louisa County Highschool