Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
Matthew Higgins

Matthew Higgins

Store Manager
Elk Grove,CA

Summary

Dedicated Retail Management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Store Manager

Lowes Home Improvement
Stockton, CA
03.2019 - Current
  • Grew sales from $26M to $41M over 3 year period while also outpacing bottom-line target expectations.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly exceeding company-based customer satisfaction ratings.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Store Manager

Lowes Home Improvement
Ontario, CA
06.2015 - 02.2019
  • Reviewed and monitored scheduling and expenses, while simultaneously growing topline sales by $2M.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing incremental sales metric performance.
  • Performed statistical analyses to gather data for operational controls, transforming non-profitable store location into profitable unit.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Assistant Store Manager

Lowes Home Improvement
San Clemente, CA
11.2008 - 05.2015
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing total store performance.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Evaluated operational processes to maintain cost controls and improve efficiency.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Held key leadership position for Lowes' Store of the Year 2011.

Education

Store Manager Training Program -

University of North Carolina At Chapel Hill
Chapel Hill, NC
08.2013 - 10.2013

Bachelor of Arts - Liberal Arts And General Studies

University of Maryland - College Park
College Park, MD
09.1994 - 12.1998

Skills

Relationship building and management

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Timeline

Store Manager

Lowes Home Improvement
03.2019 - Current

Store Manager

Lowes Home Improvement
06.2015 - 02.2019

Store Manager Training Program -

University of North Carolina At Chapel Hill
08.2013 - 10.2013

Assistant Store Manager

Lowes Home Improvement
11.2008 - 05.2015

Bachelor of Arts - Liberal Arts And General Studies

University of Maryland - College Park
09.1994 - 12.1998
Matthew HigginsStore Manager