Summary
Overview
Work History
Education
Skills
Timeline
Generic
Matthew Higgins

Matthew Higgins

O'Fallon,MO

Summary

Proficient Driver/LTL Dispatcher with expertise in customer relationship management and effective communication. Demonstrated success in coordinating dispatch operations and enhancing service delivery through problem-solving and time management skills.

Overview

11
11
years of professional experience

Work History

Driver/LTL Dispatcher

Apollo Express
Saint Charles, Missouri
10.2020 - Current
  • Communicated with dispatch regarding routes and delivery status updates.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Assisted with loading and unloading freight when necessary.
  • Coordinated schedules and routes for delivery drivers.
  • Communicated effectively with drivers and clients to ensure clarity.
  • Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
  • Dave Hauk - 314-220-0333

Marina Dock Hand

Margaritaville Lake Resort
Osage Beach, Missouri
05.2017 - 09.2020
  • Assisted guests in securing rental equipment and provided instructions.
  • Provided excellent customer service while addressing guest inquiries and concerns.
  • Coordinated with staff members in order to ensure that all customer requests were handled promptly and correctly.
  • Letter of recommendation Summer 2018 (Fred Dehner Resort GM)
  • Terri Baer - 573-836-4694

Bag Drop/Golf Cart Attendant

North River Yacht Club
Tuscaloosa, Alabama
01.2018 - 05.2018
  • Greeted members and guests upon arrival at the golf cart area.
  • Assisted golfers with loading and unloading equipment from golf carts.
  • Staged and put away golf carts based on forecasted business and instructions from management team.

Installer

Mid State Advertising and Signs
Montgomery, AL
05.2015 - 08.2015
  • Installed signage according to project specifications and client requirements.
  • Removed systems and fixtures to prepare for replacements.
  • Coordinated with project managers and other tradespeople to ensure timely project completion.
  • Bo Potter - 334-799-6825

Education

High School Diploma -

Prattville Christian Academy
Prattville, AL
05-2015

Some College (No Degree) - Business Management

Coastal Alabama Community College
Bay Minette, AL

Skills

  • Crew Member/Co Captain of 580 Sea Ray
  • Years of boating experience
  • Customer relationship management

Timeline

Driver/LTL Dispatcher

Apollo Express
10.2020 - Current

Bag Drop/Golf Cart Attendant

North River Yacht Club
01.2018 - 05.2018

Marina Dock Hand

Margaritaville Lake Resort
05.2017 - 09.2020

Installer

Mid State Advertising and Signs
05.2015 - 08.2015

High School Diploma -

Prattville Christian Academy

Some College (No Degree) - Business Management

Coastal Alabama Community College
Matthew Higgins