Matthew Hilchey
raynham
Summary
Skilled Recall Repair Specialist with a focus on mechanical repairs, safety compliance, and customer service. Proven ability to enhance customer experience through effective problem-solving and follow-up support.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Recall Repair Specialist
Market Source
03.2025 - 02.2026
- Participated in training sessions to enhance technical skills and product knowledge.
- Enhanced customer experience by offering post-repair support services such as follow-up calls or additional troubleshooting assistance when needed.
- went door to door trying to find the vehicles that were recalled, and repaired them on site.
Construction Foreman
Debs Hill Condo Association
04.2022 - 02.2025
- Supervised construction projects, ensuring compliance with safety regulations and quality standards.
- Trained and mentored new team members on construction techniques and safety protocols.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Ensured timely completion of projects by developing and maintaining schedules for work progress.
- Inspected work for compliance with applicable regulations and job specifications.
Construction Worker
Thomas Hilchey
01.2012 - 01.2022
- Collaborated with team members to follow safety protocols and minimize workplace hazards.
- Installed frameworks, drywall, and insulation under supervision of senior workers.
- Maintained tools and equipment regularly to ensure optimal performance on job sites.
- Monitored quality of work performed by team members to uphold construction standards.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
Assistant Karate Instructor
Eclectic Karate
01.2008 - 01.2012
- Assisted in developing and implementing lesson plans for students of varying skill levels.
- Mentored junior instructors, enhancing teaching techniques and class engagement.
- Demonstrated proper techniques during class instruction while maintaining high energy levels to keep students motivated throughout sessions.
- Contributed to the growth and success of the dojo by consistently providing quality instruction and maintaining a positive attitude.
Education
No Degree - Associate of Art
Massasoit Community College
Brockton, MA01-2022
High School Diploma -
Bridgewater Raynham Regional High School
Bridgewater, MA01-2014
Skills
- Hand tool proficiency
- Mechanical repairs
- Customer service
- Safety requirements
- Service documentation
- Maintenance records
- Problem-solving
Certification
- Surface Transportation of Automotive Hazardous Materials (HMT-0402) MarketSource April 19th 2025 - April 18th, 2028.
Timeline
Recall Repair Specialist
Market Source
03.2025 - 02.2026
Construction Foreman
Debs Hill Condo Association
04.2022 - 02.2025
Construction Worker
Thomas Hilchey
01.2012 - 01.2022
Assistant Karate Instructor
Eclectic Karate
01.2008 - 01.2012
No Degree - Associate of Art
Massasoit Community College
High School Diploma -
Bridgewater Raynham Regional High School