Professional leader with extensive experience driving operational excellence and strategic growth. Demonstrated success in fostering team collaboration and achieving impactful results in dynamic environments. Highly skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Recognized for adaptability, effective communication, and strong decision-making abilities.
Overview
18
18
years of professional experience
Work History
General Manager
Lensing Wholesale (Overhead Door and Door Unit)
04.2023 - Current
Managed a diverse team of 30 professionals, fostering a positive work environment and high employee satisfaction.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets, and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget development, forecasting, and financial reporting processes to track progress toward organizational objectives accurately.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Director of Sales
Industrial Training Services
02.2022 - 01.2023
Managed a team of 15 sales representatives, providing guidance, coaching, and support.Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Achieved regional sales targets through effective territory management and relationship building with key clients.
Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
Manager of Operations Support
Centerpoint Energy Inc
07.2018 - 02.2022
Developed strong relationships with vendors to negotiate favorable pricing and contract terms for annual department spend that exceeded $100,000,000.Reduced operational costs with strategic budget management and resource allocation.
Streamlined operations by implementing efficient processes and workflow improvements.
Increased operational agility through effective planning, forecasting, and risk mitigation strategies.
Optimized inventory levels, ensuring timely replenishment of stock for uninterrupted operations.
Implemented quality control measures, maintaining high standards across all operations functions.
Completed continuous assessments of the damage prevention and public awareness departments and developed improvement plans.
Championed data-driven decision-making processes by utilizing advanced analytics tools, which led to informed strategic plans that directly impacted the company's bottom line.
Manager of Compliance
Centerpoint Energy Inc
08.2017 - 07.2018
Reviewed documents, files, transcripts, and other records to assess compliance and potential risk for all three states of operational assets (Indiana, Kentucky, and Ohio).
Managed compliance efforts, reporting, and audits.
Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
Prepared records and data for regular audits.
Streamlined compliance processes by implementing efficient monitoring systems and tools.
Consulted with clients on best practices and was project manager for all process improvements and regulatory initiatives.
Developed and delivered training programs to inform new and current employees about compliance issues.
Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
Monitored emerging trends in regulatory requirements, anticipating potential impacts on the organization's operations.
Supported the implementation of new regulations within the organization by developing strategic plans and action items for each department.
Improved communication channels between departments by establishing regular meetings and reporting structures related to compliance matters.
Field Operations Supervisor
Centerpoint Energy Inc
04.2015 - 08.2017
Managed up to 40 field operations personnel for successful project completion, ensuring timely delivery and client satisfaction.
Developed standard operating procedures to ensure consistent work results across all team members and improve overall operational efficiency.
Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
Trained technicians on safety, task prioritization, and project management techniques.
Enhanced team productivity by implementing efficient work procedures and optimizing daily schedules.
Planned and oversaw team operations in the Lafayette, Indiana operations area.
Oversaw preventative maintenance programs to reduce equipment downtime and extend the life cycle of assets within the company''s control.
Resolved personnel conflicts quickly and professionally, fostering a positive work environment that supported teamwork and collaboration.
Coordinated with other supervisors to allocate resources effectively, minimizing downtime and maximizing productivity.
Human Resources Manager
Subaru of Indiana Automotive
07.2011 - 04.2015
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times for the second shift staff, including 10 direct reports and 2500 indirect staff.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Maintained company compliance with local, state, and federal laws and established organizational standards.
Organized and led staff orientation programs and training to promote collaboration.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
Production Supervisor
Subaru of Indiana Automotive Inc.
06.2007 - 07.2011
Evaluated team member performance regularly to identify and resolve productivity concerns. Established clear priorities and production quality standards for an assembly group of 35 team members.
Boosted employee morale by fostering a positive work environment, recognizing exceptional performance, and addressing concerns in a timely manner.
Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
Ensured product quality by closely monitoring production processes, conducting regular inspections, and addressing any issues promptly.
Achieved on-time delivery of finished products through efficient coordination of resources and close monitoring of production progress against deadlines.
Participated in strategic planning sessions with senior management to identify growth opportunities and align production capabilities with company objectives.
Trained staff of direct labor employees to perform assembly and manufacture of specified products.
Education
Associate of Applied Science - Business
Indiana Wesleyan University
Marion
07.2015
Bachelor of Science - Management
Indiana Wesleyan University
Marion, IN
01.2014
High School Diploma -
Northeast Dubois High School
Dubois
05.2003
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Team leadership
Relationship building
Labor cost controls
Performance improvement
Timeline
General Manager
Lensing Wholesale (Overhead Door and Door Unit)
04.2023 - Current
Director of Sales
Industrial Training Services
02.2022 - 01.2023
Manager of Operations Support
Centerpoint Energy Inc
07.2018 - 02.2022
Manager of Compliance
Centerpoint Energy Inc
08.2017 - 07.2018
Field Operations Supervisor
Centerpoint Energy Inc
04.2015 - 08.2017
Human Resources Manager
Subaru of Indiana Automotive
07.2011 - 04.2015
Production Supervisor
Subaru of Indiana Automotive Inc.
06.2007 - 07.2011
Associate of Applied Science - Business
Indiana Wesleyan University
Bachelor of Science - Management
Indiana Wesleyan University
High School Diploma -
Northeast Dubois High School
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