Matthew Holen
Beaumont,CA
Summary
Driven employee with 3 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
8
8
years of professional experience
Work History
Busser, Expediter, Server
The Tartan Of Redlands
06.2020 - Current
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Trained new staff in bussing and cleaning procedures.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Youth Baseball League Umpire
Beaumont Youth Baseball And Softball
01.2016 - 04.2016
- Maintained control of games, for safe, timely event running.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Reviewed and approved lineup changes and substitutions.
- Promoted good sportsmanship among players.
Education
High School Diploma -
Beaumont Senior High School
Beaumont, CA06.2021
Skills
- Service Prioritization
- Workflow Coordination
- Customer Service
- Fluid Communication
- Flexibility
- Self Motivated
Professional References
Angela Espinoza
Assistant Director, Student Financial Services University of Redlands
(909)-499-4217
Tyller Felosi
Assistant Manager, The Tartan of Redlands
(760)-605-8061
Timeline
Busser, Expediter, Server
The Tartan Of Redlands
06.2020 - Current
Youth Baseball League Umpire
Beaumont Youth Baseball And Softball
01.2016 - 04.2016
High School Diploma -
Beaumont Senior High School
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