Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.
Overview
16
16
years of professional experience
Work History
Project Coordinator/Web Services Administrator
Ifocus Consulting
Astoria, OR
03.2023 - 06.2024
Managed web presence for local government and small business clients
Conducted regular checks on systems and resolved any discrepancies
Worked with developers to integrate customer feature requests
Handled customer inquiries regarding website functionalities as well as assist Law Enforcement users with app functionality issues
Managed cash flow through efficient AP and AR operations.
Performed regular reviews of project documentation and communicated results with relevant personnel.
Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
Contributed ideas towards process improvements that would increase efficiency or productivity levels.
<ul><li>Develop and implement curriculum for AP US History, AP Human Geography and English Literature.Create and implement lesson plans that engage students with the material</li><li>Teach students critical thinking and how to formulate and argue ideas in a Western environment</li><li>Assess student development, through assignments, exams, and class discussions</li><li>Provide feedback to parents in both verbal and written form</li></ul>
Montverde Shanghai
04.2022 - 04.2022
Develop and implement curriculum for AP US History, AP Human Geography and English Literature.Create and implement lesson plans that engage students with the material
Teach students critical thinking and how to formulate and argue ideas in a Western environment
Assess student development, through assignments, exams, and class discussions
Provide feedback to parents in both verbal and written form
<ul><li>Develop and implement curriculum for IGCSE History and Geography students</li><li>Create and implement lesson plans that engage students with the material</li><li>Assess student development, through assignments, exams, and class discussions</li><li>Provide feedback to parents in both verbal and written forms</li></ul>
St. Johns College Changchun-Changchun
Changchun, Jilin
12.2020 - 05.2021
Develop and implement curriculum for IGCSE History and Geography students
Create and implement lesson plans that engage students with the material
Assess student development, through assignments, exams, and class discussions
Provide feedback to parents in both verbal and written forms
<ul><li>Create custom curriculums for a wide array of students, from K-12, IELTS, to professionals</li><li>Spearheading classes in cross-cultural communication and western etiquette</li><li>Assist in creating special events and networking meetups</li><li>Hosting informal classes to help students round out their skills</li></ul>
SHINYWAY EDUCATION
Hangzhou-Zhejiang
03.2018 - 06.2020
Create custom curriculums for a wide array of students, from K-12, IELTS, to professionals
Spearheading classes in cross-cultural communication and western etiquitte
Assist in creating special events and networking meetups
Hosting informal classes to help students round out their skills
<ul><li>Access loan records</li><li>Verify borrower payment and personal information</li><li>Collate, and correct errors for reporting to credit bureaus</li><li>Regularly attend training and informational meetings</li></ul>
US Bank-Owensboro
Owensboro, KY
03.2016 - 11.2017
Access loan records
Verify borrower payment and personal information
Collate, and correct errors for reporting to credit bureaus
Regularly attend training and informational meetings
<ul><li>Patrol library grounds to ensure personal and building security</li><li>Provide public assistance, and informing patrons of library policies</li><li>Assist students in accessing library services</li><li>Perform basic maintenance around the library, including but not limited to patching drywall, changing light bulbs, breaking down and the removal of shelving stacks</li><li>Catalog and store US Congressional archives for transport</li><li>Repair and shelve books</li><li>Locate and report safety issues to building staff</li><li>Access and administer sensitive student information</li><li>Assist and fill in for circulation and stacks employees as needed</li></ul>
Portland State University-Portland
Portland, OR
01.2011 - 06.2014
Patrol library grounds to ensure personal and building security
Provide public assistance, and informing patrons of library policies
Assist students in accessing library services
Perform basic maintenance around the library, including but not limited to patching drywall, changing light bulbs, breaking down and the removal of shelving stacks
Catalog and store US Congressional archives for transport
Repair and shelve books
Locate and report safety issues to building staff
Access and administer sensitive student information
Assist and fill in for circulation and stacks employees as needed
<ul><li>Provide professional customers with design assistance on various aspects of their projects, as well as provide competitive quotes</li><li>Interact with both vendors and customers via phone and e-mail to expedite both customer and store product orders</li><li>Research delays in customer orders and provide updated information to customers</li><li>Operate heavy machinery such as forklifts for customer service and inventory purposes</li></ul>
Home Depot
Warrenton, OR
07.2008 - 09.2010
Provide professional customers with design assistance on various aspects of their projects, as well as provide competitive quotes
Interact with both vendors and customers via phone and e-mail to expedite both customer and store product orders
Research delays in customer orders and provide updated information to customers
Operate heavy machinery such as forklifts for customer service and inventory purposes
Education
Bachelor of Arts - History
Portland, OR
Portland, OR
08.2015
Chicago, IL -
Lakeview High School
Chicago, IL
Skills
Project Coordination
Customer Management
Flexible and Adaptable
Customer Service
Application installations
Security patching
Help Desk Operations
Hardware Installation
Software configuration
Operating system management
Network Troubleshooting
Project Coordination
Customer Management
Flexible and Adaptable
Customer Service
Application installations
Security patching
Help Desk Operations
Hardware Installation
Software configuration
Operating system management
Network Troubleshooting
References
References available upon request.
Timeline
Project Coordinator/Web Services Administrator
Ifocus Consulting
03.2023 - 06.2024
<ul><li>Develop and implement curriculum for AP US History, AP Human Geography and English Literature.Create and implement lesson plans that engage students with the material</li><li>Teach students critical thinking and how to formulate and argue ideas in a Western environment</li><li>Assess student development, through assignments, exams, and class discussions</li><li>Provide feedback to parents in both verbal and written form</li></ul>
Montverde Shanghai
04.2022 - 04.2022
<ul><li>Develop and implement curriculum for IGCSE History and Geography students</li><li>Create and implement lesson plans that engage students with the material</li><li>Assess student development, through assignments, exams, and class discussions</li><li>Provide feedback to parents in both verbal and written forms</li></ul>
St. Johns College Changchun-Changchun
12.2020 - 05.2021
<ul><li>Create custom curriculums for a wide array of students, from K-12, IELTS, to professionals</li><li>Spearheading classes in cross-cultural communication and western etiquette</li><li>Assist in creating special events and networking meetups</li><li>Hosting informal classes to help students round out their skills</li></ul>
SHINYWAY EDUCATION
03.2018 - 06.2020
<ul><li>Access loan records</li><li>Verify borrower payment and personal information</li><li>Collate, and correct errors for reporting to credit bureaus</li><li>Regularly attend training and informational meetings</li></ul>
US Bank-Owensboro
03.2016 - 11.2017
<ul><li>Patrol library grounds to ensure personal and building security</li><li>Provide public assistance, and informing patrons of library policies</li><li>Assist students in accessing library services</li><li>Perform basic maintenance around the library, including but not limited to patching drywall, changing light bulbs, breaking down and the removal of shelving stacks</li><li>Catalog and store US Congressional archives for transport</li><li>Repair and shelve books</li><li>Locate and report safety issues to building staff</li><li>Access and administer sensitive student information</li><li>Assist and fill in for circulation and stacks employees as needed</li></ul>
Portland State University-Portland
01.2011 - 06.2014
<ul><li>Provide professional customers with design assistance on various aspects of their projects, as well as provide competitive quotes</li><li>Interact with both vendors and customers via phone and e-mail to expedite both customer and store product orders</li><li>Research delays in customer orders and provide updated information to customers</li><li>Operate heavy machinery such as forklifts for customer service and inventory purposes</li></ul>
Home Depot
07.2008 - 09.2010
Bachelor of Arts - History
Portland, OR
Chicago, IL -
Lakeview High School
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