Matthew Holmes
Columbus,OH
Summary
Motivated Area Manager with more than 12 years of experience in leading all aspects of retail operations including customer retention, visual merchandising, P&L, and inventory management. Communicates objectives and visions clearly to department managers and drives performance by building customer loyalty. Able to train, mentor, and develop promising staff into effective leaders.
Overview
13
13
years of professional experience
Work History
Regional Training Manager
Mavis Discount Tire(formerly TBC Corporation)
03.2019 - Current
- Grow business to achieve targeted profitable revenues
- Manage overall operations to minimize loss through continuous improvement and efficiency gains
- Oversee inventory control & work completed on schedule
- Recruit, train & motivate employees
- Provide training on policies and procedures on multi unit platform
- Manage & educate P&L to assigned area
- Manage & resolve customer related issues
- Perform payroll auditing to ensure accuracy, compliance, overall balancing and reconciliation.
Service Advisor
Midwestern Auto Group
06.2018 - 03.2019
- Schedule service appointments
- Write repair orders and dispatch work
- Oversee inventory control & work completed on schedule
- Supervised service technicians
Store Manager
Big O Tires
06.2015 - 04.2018
- Grow business to achieve targeted profitable revenues
- Manage overall operations to minimize loss through continuous improvement and efficiency gains
- Oversee inventory control & work completed on schedule
- Recruit, train & motivate employees
- Provide training on policies and procedures
Store Manager
Ramona Tire & Service Center
02.2013 - 06.2015
- Grow business to achieve targeted profitable revenues
- Manage overall operations to minimize loss through continuous improvement and efficiency gains
- Oversee inventory control & work completed on schedule
- Recruit, train & motivate employees
- Provide training on policies and procedures
Assistant Manager
Complete Auto Care & Tire
07.2010 - 01.2013
- Schedule service appointments
- Write repair orders and dispatch work
- Oversee work performed on timely basis and completed on schedule
- Provided training on policies and procedures
- Supervised service technicians
Education
Certified Firefighter -
Yuba Community College District
Yuba City, CA08.2009
High School Diploma -
San Clemente High School
San Clemente, CA06.2003
Skills
- Budgeting skills
- Time management
- Multitasking
- Organizational skills
- Revenue growth & generation
- Team building and leadership
- Improve performance
- Oversee administrative functions
- Manage operations
- Sale Orientation
Timeline
Regional Training Manager
Mavis Discount Tire(formerly TBC Corporation)
03.2019 - Current
Service Advisor
Midwestern Auto Group
06.2018 - 03.2019
Store Manager
Big O Tires
06.2015 - 04.2018
Store Manager
Ramona Tire & Service Center
02.2013 - 06.2015
Assistant Manager
Complete Auto Care & Tire
07.2010 - 01.2013
Certified Firefighter -
Yuba Community College District
High School Diploma -
San Clemente High School
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