Dynamic and results-oriented professional and former student-athlete with a Bachelor of Science degree in Kinesiology with a passion for both medical device sales and business. Possessing a solid foundation in exercise science, anatomy, and biomechanics, coupled with an avid interest in leveraging this knowledge to drive success across diverse industries. Proven ability to blend academic expertise with practical experience to achieve organizational goals and exceed expectations. A dedicated team player with exceptional communication skills, committed to fostering collaborative environments and delivering exceptional results.
Work History
Patient Advocacy Coordinator
California Specialty Pharmacy
Whittier, CA
06.2024 - Current
Facilitated communication between different departments in order to resolve issues quickly.
Maintained a thorough knowledge of medical treatments and procedures.
Explained complex medical terminology to patients and families in an understandable manner.
Provided knowledgeable and compassionate service in response to patient questions and concerns.
Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
Intern
California Specialty Pharmacy
Provider Data Project: Utilized Excel to establish leads with National Provider Identifiers (NPIs) for clients and prospective targets, demonstrating proficiency in data management and analysis
FAQ Project: Managed a project focused on compiling frequently asked questions (FAQs) to enhance client communication and streamline information dissemination processes
Advocacy Group Project: Contributed to an advocacy group project focused on educating stakeholders about the various diseased states treated by the company, showcasing a commitment to community engagement and healthcare awareness
Sales Meeting Participation: Actively participated in sales meetings, gaining valuable insights into client interaction strategies and leveraging personal strengths to effectively engage with clients and close sales.
Laundry Manager
Biola University
Oversaw laundry operations for Biola University, ensuring efficient and timely washing of athletic apparel for all campus athletes
Demonstrated exceptional time management skills and a strong work ethic, consistently meeting tight deadlines and maintaining high standards of cleanliness and hygiene
Adapted seamlessly to fluctuating demands, accommodating last-minute changes in game schedules and practice sessions, ensuring that all athletic gear was laundered and ready for use
Implemented and managed individualized laundry schedules for each sports team, optimizing efficiency and minimizing downtime in laundry operations.