Matthew Holstein
Norwalk,OH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Sales Floor Supervisor
Lowe's
04.2012 - Current
- Boosted sales performance by implementing effective floor management strategies and staff training programs.
- Enhanced customer satisfaction with personalized service and prompt issue resolution.
- Streamlined inventory management for increased product availability and reduced stock discrepancies.
- Collaborated with store managers to develop sales objectives, leading to the achievement of revenue goals consistently.
- Mentored junior staff members, improving overall team productivity and collaboration on the sales floor.
- Assisted in visual merchandising to create appealing displays that attracted customers and drove sales.
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
- Conducted regular performance evaluations of team members, setting clear expectations for future growth within their roles.
- Resolved escalated customer complaints professionally while maintaining company reputation.
- Recruited, hired and trained team of [Number] salespeople.
- Marked-down clearance items and relocated merchandise to proper store areas.
Education
Police Science - Law Enforcement
Cuyahoga Community College
Cleveland, OH05.2003
High School Diploma -
Elyria Catholic High School
Elyria, OH05.1996
Skills
- Visual Merchandising
- Staff Scheduling
- Internal Growth Programs
- Sales Strategies
- Inventory
- Keyholder
- Shrinkage Control
- Retail Staff Management
- Staff training
- Organizational skills
- Customer service
- Multitasking
- Effective communication
- Problem-solving
- Team management
- Conflict resolution
- Adaptability
- Interpersonal skills
- Product knowledge
- Inventory control
- Sales expertise
- Decision-making
- Goal setting
- Time management
- Marketing knowledge
- Sales Leadership
- Loss Prevention
- Salesforce Software
- Retail Security
- Shelving
- Leadership Development
Timeline
Sales Floor Supervisor
Lowe's
04.2012 - Current
Police Science - Law Enforcement
Cuyahoga Community College
High School Diploma -
Elyria Catholic High School
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