Expert Level Very Experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Detail oriented skillset gained very much so through employment at Kawasaki Motors Manufacturing Corporation USA. Utilization of these skills throughout daily work and work history.
In 2005 networking became popular and opened the information technology space building and supporting small business networks for a local computer company in Lincoln NE, now a Managed IT Services Company supporting small business networks in all areas of technology with an emphasis on security. Currently assisting various industry specific companies with customized workflow solutions and meeting required best practices for data retention, network security and compliance.