Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Howell

Hanceville

Summary

Experience working as a retail sales clerk. Recognized for enhancing customer satisfaction through effective transaction processing and problem resolution. Demonstrated strong cash handling and clear communication skills while training new employees and maintaining a secure, organized environment. Committed to teamwork and customer service excellence, ensuring a positive shopping experience.

Friendly and approachable team player with a knack for efficient and accurate transaction handling. Possesses solid understanding of basic math and customer service, with skills in problem-solving and communication. Committed to creating positive shopping experiences and ensuring smooth checkout processes.

Dedicated professional with background in fast-paced retail environment, seeking to transition into new field. Developed strong skills in customer service and efficient transaction management, ensuring smooth operations and satisfied customers. Looking to leverage these transferable skills to contribute to dynamic and collaborative team.

Overview

1
1
year of professional experience

Work History

Retail Sales Clerk

Gift Shop of El Nino
11.2023 - 11.2024
  • Enhanced customer satisfaction by efficiently processing transactions and addressing concerns.
  • Assisted in training new employees on proper checkout procedures, contributing to a more efficient workforce.
  • Handled returns and exchanges professionally, resolving customer issues promptly while adhering to company policies.
  • Collaborated with team members to maintain a clean and organized checkout area, enhancing overall store appearance.
  • Identified potential security risks or fraudulent activity at the checkout counter, taking appropriate action when necessary.

Education

High School Diploma -

General Educational Development
04-2025

Skills

  • Patience and empathy
  • Workplace safety
  • Stocking shelves
  • Cleanliness maintenance
  • Returns processing
  • Customer service
  • Customer assistance
  • Multitasking and organization
  • Time management skills
  • Clear communication
  • Customer service excellence
  • Team collaboration
  • Written and verbal communication
  • Cash handling

Timeline

Retail Sales Clerk

Gift Shop of El Nino
11.2023 - 11.2024

High School Diploma -

General Educational Development
Matthew Howell