Matthew H. Robinson
Sales Professional
Littleton,CO
Summary
Retail professional with expertise in identifying customer needs and delivering customized solutions that enhance business growth and customer satisfaction. Proven track record in sales and service, with advanced knowledge of fashion trends and effective communication skills. Recognized for high productivity and commitment to executing customer experience initiatives that drive sales. Specialized in customer service, inventory management, and sales techniques, ensuring positive shopping experiences and achievement of sales goals.
Overview
14
14
years of professional experience
Work History
AUTO SALES BROKER
HM BROWN & ASSOCIATES
Centennial, CO
08.2024 - 10.2025
- Developed a book of business, through community outreach and navigating networking platforms and events
- Earned repeat business and referrals through consistent, dependable communication and performance
- Created a pipeline of future customers and opportunities, ensuring continued profitability
- Effectively closed deals using proven sales strategies and closing methods, building trust and rapport
- Saved clients, on average, 8–15% savings versus retail dealership pricing, positioning them to capture wholesale market advantages
- Increased trade-in valuations by $2,500–$4,000 per vehicle through competitive bidding across a network of 70+ wholesale buyers
- Obtained a Colorado auto broker license by acquiring knowledge about the Motor Vehicle Industry Laws and Regulations and passing the Colorado Car Sales Mastery Exam with a 97%
- AUTOMOTIVE SALES AND LEASING BROKERAGE
ACCOUNT MANAGER & SAFETY BRANCH MANAGER
KEESEN LANDSCAPE MANAGEMENT INC.
Commerce City, CO
09.2023 - 07.2024
- Developed and presented contract agreements to prospective and established customers, ensuring key customer requirements were met
- Established strong customer relationships through trust building and consistent, reliable delivery to secure future business
- Met with customers for on-site property walks with the goal of developing effective landscaping designs that drew curb appeal and remain within budget
- Kept detailed records of all safety-related activities, including training sessions, incident reports, inspections, and equipment maintenance logs
- Managed logistical operations and route planning for top tier customers who required snow and ice removal (hospitals, urgent cares, schools, department stores), preventing safety hazards and ensuring accessibility for customers
- Efficiently scheduled and routed crew members daily to ensure customer satisfaction and project completion
RELATIONSHIP MANAGER, RECURRING SERVICES (OUTSIDE SALES)
RUBICON CONTRACTORS
Commerce City, CO
02.2023 - 09.2023
- Created and presented accurate bids to potential customers
- Successfully worked with the operations team to compile in-depth contracts to be presented and signed
- Maintained open communication with management, project managers, and customers, to ensure the deals were completed with satisfaction
Construction Solutions Account Manager
WASTE MANAGEMENT
Denver, CO
02.2012 - 08.2022
- Managed 200+ accounts, earning $5-$7M in revenue annually
- Built and maintained long-standing relationships with clients.
- Secured visits with 60+ customers and construction sites weekly to provide quality assurance, oversight, and assessments with resulting solutions
- Gained continuous knowledge of the Rocky Mountain region and major players in area
- Prioritized and escalated / de-escalated customer needs as appropriate
- Increased Denver Metro and Western-Slope book of business for Waste Management's Construction Division by over 150%
- Achieved high revenue, high-EBIT, large-volume increases and steady YOY growth (averaging over 20% through 2021 and 2022) with a quality customer base
- Exceeded sales goals by 120% quarterly and outperformed peers through benefit selling, prompt follow-up, and strong client rapport
- Drove 70% growth within new business by supervising current partnerships and troubleshooting unplanned issues in timely, critical manner
- Trained Construction Team-Division and cross-segment sales, including operational colleagues and was presented award for assisting in building strong and professional Builders Direct Support Team.
- Won 3 national agreements, both long-term and multiple-year projects. With these and several other large projects, the book of business was projected to double in 2 to 3 years
Senior Router
WASTE MANAGEMENT
Denver, CO
05.2016 - 06.2018
- Coordinated all aspects of daily operations, including recordings / reporting data and communications with fleet drivers, mechanics, and customers
- Communicated with supervisors and managers about operations and dispatch issues
- Managed logistics of complex routes and reacted creatively and efficiently to solve route issues, resulting in 90%+ success in service
- Facilitated growth and development of dispatch staff through consistent coaching and training, leading to performance improvement
- Maintained and distributed department related information daily, ensuring any issues were addressed
Rolloff Router
WASTE MANAGEMENT
Denver, CO
02.2012 - 04.2016
- Organized service solutions of industrial roll off dumpsters for greater Denver and Phoenix areas
- Communicated service plans to site managers and drivers to ensure optimal results
- Achieved 95%+ driver efficiency through haul matching and customer data analysis
- Collaborated with dispatchers and customers, ensuring proper truck service
Education
Associate of Science - Fire Science
Red Rocks Community College
Denver, CO01-2005
Skills
- Retail sales and customer service
- Product expertise
- Sales operations leadership
- Account management
- Consultative selling techniques
- Relationship building
- Strategic sales planning
- Negotiation skills
- Market expansion strategies
- Logistics management
- Problem-solving abilities
- Partnership management
- CRM proficiency
Accomplishments
Circle of Excelence winner for being one of the top performers for the year at Waste Management of Denver
Timeline
AUTO SALES BROKER
HM BROWN & ASSOCIATES
08.2024 - 10.2025
ACCOUNT MANAGER & SAFETY BRANCH MANAGER
KEESEN LANDSCAPE MANAGEMENT INC.
09.2023 - 07.2024
RELATIONSHIP MANAGER, RECURRING SERVICES (OUTSIDE SALES)
RUBICON CONTRACTORS
02.2023 - 09.2023
Senior Router
WASTE MANAGEMENT
05.2016 - 06.2018
Construction Solutions Account Manager
WASTE MANAGEMENT
02.2012 - 08.2022
Rolloff Router
WASTE MANAGEMENT
02.2012 - 04.2016
Associate of Science - Fire Science
Red Rocks Community College