Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Hudson

Forney,TX

Summary

Organized professional with a background in clinical scheduling. Demonstrated skills include managing appointments, coordinating patient care, and liaising between healthcare providers. Proven ability to streamline operations and contribute positively to team performance. Known for effective communication capabilities and problem-solving skills within fast-paced healthcare environments.

Overview

2
2
years of professional experience

Work History

Clinical Scheduler

Nav-Central LLC
Forney, TX
12.2024 - Current
  • Scheduled patient appointments efficiently, ensuring optimal utilization of medical staff time.
  • Communicated with patients with compassion while keeping medical information private.
  • Responded to inquiries regarding appointment availability and provided accurate information about services offered.
  • Assisted with the registration process by verifying demographic information and collecting payments.
  • Updated patient information in databases and adhered to confidentiality requirements.
  • Scheduled and confirmed patient appointments and consultations.
  • Ensured compliance with HIPAA regulations when handling sensitive patient information.
  • Assisted patients with canceling and rescheduling appointments.
  • Answered phone calls and took messages for staff members.

Shift Leader

Dairy Queen
Terrell, TX
09.2023 - 11.2024
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Adhered to all health code regulations while preparing food items for customers.
  • Upheld company standards and compliance requirements for operations.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Identified needs of customers promptly and efficiently.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.

Education

High School Diploma -

North Forney High School
Forney, TX
05-2024

Skills

  • Appointment scheduling
  • Patient registration
  • Health information management
  • HIPAA compliance
  • Database management
  • Customer relationship management
  • Team leadership
  • Staff training
  • Conflict resolution
  • Time management
  • Detail orientation
  • Operational compliance
  • Clinical coordination
  • Follow-up skills
  • Schedule management
  • Data entry proficiency
  • Strong organization
  • Adaptability
  • Teamwork and collaboration
  • Professional correspondence
  • Answer telephones
  • Customer service
  • Verbal and written communication
  • Computer proficiency
  • EHR software

Timeline

Clinical Scheduler

Nav-Central LLC
12.2024 - Current

Shift Leader

Dairy Queen
09.2023 - 11.2024

High School Diploma -

North Forney High School

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