Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

Matthew Huggins

Palm Bay,FL

Summary

Resourceful Manager trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Motivational Supervisor with 7 years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Roofing Estimator

RoofApprovals.com
01.2023 - Current

Hand Written Take Offs and analyzed pictures to come up with the best order to be delivered to complete the job.

  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Prepared material orders to complete projects on time and within budget.
  • Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.

Operations Manager/Sales Manager/Roof Estimator

Luxury Roofing Service, LLC
01.2018 - Current
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Superintendent

BFARR enterprises
08.2022 - 01.2024
  • Mediated disputes among team members effectively.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
  • Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.

Superintendent/Sales Assistant

JASPER - RoofClaim.com
05.2021 - 08.2022
  • From start to finish of a re-roofing job, posting the permit, arriving a couple of days early to each job site checking the material on the roof to be sure it is all correct
  • If anything I saw that was not there that should be there I would take notes and my next time by a supply house I would get it
  • Ensure the crew is keeping a high-quality system that is not only manufacturer warranty compliant but also up to code
  • Making a relationship with homeowners to achieve a 5-star review, in some cases getting a referral
  • Superior customer service resulted in numerous 5-star reviews
  • 550+ reviews
  • Skilled in managing fascia, soffit, stucco repairs on chimneys, truss repairs, sagging mid line roofs, plank decked homes, pto, tpu & torch down
  • ISO skilled
  • EXP gravel, paint coating flat roofs
  • 14/12 churches
  • I enjoy managing between 600-1500SQ a week
  • Oversaw the complete construction process to maximize quality, cost controls, and efficiency
  • Oversaw daily work of 40+ workers using knowledge of local and national building codes for all areas of construction
  • Managed job materials, supplies and tools and ordered new stock when inventory levels were low
  • Met with customers and patiently answered questions about roofing concerns and requests
  • Planned, organized and oversaw daily activities of multiple production crews

Prjoect Manager/Prjoect/Project Manager/Production Manager, Client Services

Total Home Roofing
07.2015 - 03.2020
  • Responsible for planning and controlling every stage (from pre-construction, through to completion) of roofing installations or repairs to commercial properties for multiple concurrent construction projects
  • Complete projects on time and within budget, while ensuring that roofing teams work in safe conditions
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Shift Supervisor

Orlando Chemicals
02.2013 - 01.2015
  • Replenished laboratory supplies and maintained equipment to support optimal productivity
  • Trained new personnel on proper usage and maintenance of laboratory equipment
  • Conducted tests and experiments using various techniques, including chromatography
  • Documented experiment findings in technical lab reports and data graphs
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Prioritized and organized tasks to efficiently accomplish service goals

Order Filler

Mohawk Carpet
01.2013 - 01.2015
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions
  • Used RF scanner to pick items from bins and complete orders
  • Packaged items with appropriate materials to prevent damage during shipping
  • Unloaded merchandise from delivery trucks quickly and efficiently
  • Fulfilled orders quickly to accomplish challenging daily objectives
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries
  • Selected products and items from shelves and pallets for customer orders

IT Specialist

US Army
01.2011 - 11.2014
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions
  • Assisted in technical support process refinement to improve customer service and support
  • Documented repair processes and helped streamline procedures for future technical support actions
  • Disassembled computer systems to troubleshoot and resolve hardware issues

Education

Associate of Science - Engineering

Penn Foster College
Scottsdale, AZ
06.2011

High School Diploma -

Melbourne Senior High School
Melbourne, FL
01.2010

Skills

  • Processes and procedures
  • Customer Service
  • Goal-oriented
  • Sales Techniques
  • Systems and automation applications
  • Staff development
  • Issue and conflict resolution
  • Workforce Management
  • Marketing
  • Project management
  • Microsoft Excel
  • Conflict management
  • Leadership
  • Supervising experience
  • Shift management
  • Construction
  • Sales
  • Salesforce
  • Inside sales
  • Typing
  • Accounting software
  • Continuous improvement
  • Manufacturing
  • Software troubleshooting
  • Communication skills
  • Time management
  • Commercial construction
  • Construction management
  • Carpentry
  • Management
  • OSHA
  • Budgeting
  • Plumbing
  • Roofing
  • Organizational skills
  • Microsoft Office
  • Negotiation
  • Cost estimation
  • Material takeoffs
  • Estimate preparation
  • Estimating software

Certification

  • OSHA 10
  • OSHA 30
  • Driver's License E
  • Six Sigma Certification
  • Salesforce Certification
  • Job Nimbus
  • Forklift Certification
  • CPR Certification

Military Service

United States Army, United States, E3, 01/01/11, 11/30/14

Timeline

Roofing Estimator

RoofApprovals.com
01.2023 - Current

Superintendent

BFARR enterprises
08.2022 - 01.2024

Superintendent/Sales Assistant

JASPER - RoofClaim.com
05.2021 - 08.2022

Operations Manager/Sales Manager/Roof Estimator

Luxury Roofing Service, LLC
01.2018 - Current

Prjoect Manager/Prjoect/Project Manager/Production Manager, Client Services

Total Home Roofing
07.2015 - 03.2020

Shift Supervisor

Orlando Chemicals
02.2013 - 01.2015

Order Filler

Mohawk Carpet
01.2013 - 01.2015

IT Specialist

US Army
01.2011 - 11.2014

High School Diploma -

Melbourne Senior High School

Associate of Science - Engineering

Penn Foster College
Matthew Huggins