Matthew Hull
Warrenton,VA
Summary
Dedicated Customer driven professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
19
19
years of professional experience
Work History
Sales Manager /Project Manager
Traffic Systems & Technology, Inc.
08.2019 - 06.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Prepared sales presentations for clients showing success and credibility of products.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales
Concord Steel, Inc
01.2018 - 08.2019
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Developed, maintained and utilized diverse client base.
- Quoted prices, credit terms and other bid specifications.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Inside Sales Specialist
Union Metal Corporation
11.2004 - 12.2017
- Answered customers' questions regarding products, prices, and availability.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Collected information on sales and service issues to coordinate team-wide resolutions.
- Created and updated customer accounts with relevant information.
- Developed and deepened customer relationships to drive revenue growth.
- Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
- Managed friendly and professional customer interactions.
- Used CRM software to maintain detailed contact logs and account records.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Education
Associate of Arts - Sales And Marketing Education
Stark State College
Canton, OH05.1992
Skills
- Compelling Leadership Skills
- Project Scope Definition
- Customer Loyalty
- Sales Territory Growth
- Competitor Analysis
- Business Development and Planning
- Industry Analysis
- Sales Presentation
- Staff Meetings
- Customer Inquiries
- Sales Process
- Product Knowledge
- Customer Support
- Quote Preparation
- Marketing Strategies
Timeline
Sales Manager /Project Manager
Traffic Systems & Technology, Inc.
08.2019 - 06.2023
Sales
Concord Steel, Inc
01.2018 - 08.2019
Inside Sales Specialist
Union Metal Corporation
11.2004 - 12.2017
Associate of Arts - Sales And Marketing Education
Stark State College
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