Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Humes

Pickerington ,OH

Summary

Versatile and dynamic professional with a proven track record at Amazon, adept in multitasking and organization. Excelled in roles demanding high-level customer service, effective planning, and problem-solving. Demonstrated exceptional cooking techniques and food safety oversight, enhancing operational efficiency and team collaboration. Achieved significant improvements in process and service quality, embodying dependability and a positive attitude.

Overview

15
15
years of professional experience

Work History

Cook

Top Golf
09.2024 - 02.2025

While working for top golf I was a line cook Some of my duties were : Stocking my station, Food preparation, Executing customer orders in a timely manner and making sure that food went out looking good. I was also required to work very effeciantly as this was a very high volume kitchen

Amazon Operations

Amazon
10.2023 - 07.2024

While working at amazon I was required to do many different things on a day to day basis some of these duties were : to pull items off Production line and scan them into carts to go to designated locations, Loading and unloading semi trucks with product, drive cherry picker fork lift to pick product, and also pack customer orders ensuring the correct shipping label is on the box, I was also chosen to represent our department each month in the building meetings

Cook / Executive Chef Assistant

Wolf's Ridge / Under Story
12.2022 - 10.2023

While working for understory as a line cook I worked one on one directly with the executive chef, There was so much I learned while working here. some of my roles were: learn each station and perform efficiently in each, Sandwich - Fry - and Grill, also Stocking station at beginning of each shift, Precisely plating dishes to the highest quality of standards wether it be a 2 step plate or a 6 step plate, while not in a busy rush there would be a lot of prep I was responsible for due to it being a scratch kitchen

Service Manager

Chipotle
06.2018 - 12.2022

While working for Chipotle The first Position I learned was The Grill, I then learned Tort, and Cash. Grill I was responsible for ensuring we had enough food to serve to our guest, tort I was making customer orders and Cash I was cashing people out on the register. It took a bit of time but Worked myself up to a service manager in the company. I learned many valuable cooking skills working for chipotle including Knife skills, food quality, time and temp, ordering trucks and putting trucks away

Crew Scheduler

Endeavor Airlines / Delta
06.2016 - 07.2018

My role as a crew scheduler was to schedule flight crews for an upcoming trip, This would include Captains , Co Pilots, and flight attendants It was also my job to make sure everyone was still legal to fly regarding rest periods and other variables in the planning of a trip, I would Call Pilots that were on Reserve to let them know of their upcoming trip and inform how long they would be gone and where they were going. It was also my Job to accommodate Flight crews with transportation and hotels for their trips

Roofing Sales

Polar Builders INC
04.2017 - 06.2018

While working for polar Builders I was a roofing Salesman, My main role was to go into neighborhoods that had been effected by Catastrophic storms and hail damage and help homeowners file claims with their insurance company to get new Roof's, siding, and windows

Assistant Manager

Red Savoy's Pizza
06.2016 - 04.2017

While working for Red Savoy's my main role was to make sure high quality pizzas were being sold to our guest. Some of my other duties were to stock the make line, chop peppers and onions complete all prep, take order's , run delivery's and serve guest's dining in. I also helped open up a new concept location in a cooperate park In Egan MN that included By the Slice options

Ramp Agent

American Airlines
01.2013 - 06.2016

Working as a ramp agent for American Airlines my main role was to help with the boarding process both above the wing and below the wing I was also engaged in a variety of other duties including managing the ground operation of Incoming and outgoing aircraft, efficiently operating ground service equipment such as tugs and belt loaders to facilitate smooth handling of baggage and cargo. Above the wing duties involved working the flights in the terminal, Scanning airline tickets and helping customers onto the outgoing aircraft.

Fulfillment Manager

The National Ground Water Association
01.2010 - 01.2013

my main role while working as a fulfillment manager was to oversee the mailroom and mailroom operations. Some of these duties included process all incoming and outgoing mail , process all UPS and Fed Ex Shipments, Maintain proper levels of all bookstore items and send out customer invoices every month for renewal

Kirby Sales

Kirby
06.2010 - 06.2011

my role as a kirby Vacuum salesman was to pull up into a neighborhood I would knock door to door Advertising a free carpet shampooing, The customer would then let me into their household I would then shampoo the carpet and Demo the kirby vacuum, at the end of the demo I would then sell them the vacuum for the highest dollar amount

Education

Associate of Arts -

Shawnee State University
Portsmouth, OH
01-2011

High School Diploma -

Dublin Coffman
Dublin, Ohio
06-2009

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Effective planner
  • Time management
  • Attention to detail
  • Team collaboration
  • Stock management
  • Temperature control
  • Food safety oversight
  • Plate presentation
  • Friendly, positive attitude
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Knife skills
  • Cooking techniques
  • Problem-solving
  • Decision-making

Timeline

Cook

Top Golf
09.2024 - 02.2025

Amazon Operations

Amazon
10.2023 - 07.2024

Cook / Executive Chef Assistant

Wolf's Ridge / Under Story
12.2022 - 10.2023

Service Manager

Chipotle
06.2018 - 12.2022

Roofing Sales

Polar Builders INC
04.2017 - 06.2018

Crew Scheduler

Endeavor Airlines / Delta
06.2016 - 07.2018

Assistant Manager

Red Savoy's Pizza
06.2016 - 04.2017

Ramp Agent

American Airlines
01.2013 - 06.2016

Kirby Sales

Kirby
06.2010 - 06.2011

Fulfillment Manager

The National Ground Water Association
01.2010 - 01.2013

Associate of Arts -

Shawnee State University

High School Diploma -

Dublin Coffman
Matthew Humes