Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Matthew Hutchings

Flushing,Michigan

Summary

High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction.

Overview

2
2
years of professional experience

Work History

Senior Sales Associate

Perani's Hockey World
Flint, MI
10.2020 - Current
  • Trained sales team members in policies, procedures and strategies for maximizing store profits.
  • Monitored store to assess current needs and delegated assignments to sales staff.
  • Assisted with daily inventory control procedures and coordinated month-end inventory evaluations.
  • Worked closely with store management to implement new policies, track incidents and resolve employee concerns.
  • Used POS system to complete orders and process payments for purchases.
  • Prepared staff schedules, assessed performance and delivered training on new policies.
  • Supported management in creating enjoyable shopping experiences by expertly handling customer complaints.
  • Processed special customer requests for backorder items, refunds and exchanges.
  • Engaged customers and built connections to drive long-term sales.
  • Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.
  • Communicated professionally with customers, informing individuals of sales promotions and driving product interest.

Warehouse Worker

Perani's Hockey World
Flint, MI
05.2019 - 08.2019
  • Organized and transported pallets to warehouse locations to maintain organized inventory areas.
  • Adhered to stacking guidelines to support merchandise integrity and personnel safety.
  • Collected and packaged items to successfully fulfill orders.
  • Printed requests and collected stock location orders to maintain inventory control.
  • Leveraged pallet jacks and forklifts to load and unload freight.
  • Abided by safety standards and OSHA regulations in warehouse environment.
  • Counted stock through daily cycles and documented data in computer database.
  • Counted, sorted, or weighed incoming articles to verify receipt of items on requisition or invoices.
  • Reduced warehouse hazards by disposing of trash and debris.

Warehouse Worker

Perani's Hockey World
Flint, MI
05.2018 - 08.2018
  • Organized and transported pallets to warehouse locations to maintain organized inventory areas.
  • Adhered to stacking guidelines to support merchandise integrity and personnel safety.
  • Collected and packaged items to successfully fulfill orders.
  • Printed requests and collected stock location orders to maintain inventory control.
  • Leveraged pallet jacks and forklifts to load and unload freight.
  • Abided by safety standards and OSHA regulations in warehouse environment.
  • Counted stock through daily cycles and documented data in computer database.
  • Counted, sorted, or weighed incoming articles to verify receipt of items on requisition or invoices.
  • Reduced warehouse hazards by disposing of trash and debris.

Education

Bachelor of Science - Biology

University of Michigan - Flint
Flint, MI
05.2023

High School Diploma -

Luke M. Powers Catholic High School
Flint, MI
05.2018

Skills

  • Shipping and Receiving
  • Computer Proficiency and Microsoft Office
  • Item Scanning
  • POS operation
  • Employee training
  • Collaboration
  • Networking
  • Motivation
  • Problem-solving

Timeline

Senior Sales Associate

Perani's Hockey World
10.2020 - Current

Warehouse Worker

Perani's Hockey World
05.2019 - 08.2019

Warehouse Worker

Perani's Hockey World
05.2018 - 08.2018

Bachelor of Science - Biology

University of Michigan - Flint

High School Diploma -

Luke M. Powers Catholic High School

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Matthew Hutchings