Summary
Overview
Work History
Education
Skills
Timeline
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MATTHEW HUTTENLOCHER

Newburgh,IN

Summary

At Best Buy I was ranked 1 in the company in my role for overall revenue. I am now the LG vendor expert and currently finished rank 2 in the company and consistently finishing above my class for the area that I am in

Overview

8
8
years of professional experience

Work History

Lg Home Theater Vendor Expert

Best Buy
Evansville, IN
06.2023 - Current

Maintain a high level of product knowledge about new home theater technology.

Ensure the department remains organized and ready to serve customers

Educate other team members about lg home theater products

Provide feedback on products and customer engagement through calls and in person meetings with vendor partners and market teams

  • Managed vendor relationships to ensure compliance with contractual obligations.
  • Maintained a high level of product knowledge about new home theater technology
  • Implemented quality control measures to enhance product consistency and supplier performance.
  • Developed training materials for new vendors on operational procedures and compliance standards.

Sales Associate

Best Buy
04.2021 - Current
  • Ability to manage time efficiently to ensure prompt and accurate resolution in a fast paced working environment.
  • Strong communication skills and responds well/clearly to questions.
  • Ability to troubleshoot, resolve problems, install hardware/software on computers, and support peripherals.
  • Maintain current knowledge of hardware, software, and additional products.
  • Ability to build a computer, and the competencies of each part.
  • Ability to understand IOS devices and how to manage them.

Sales Associate

Best Buy
04.2021 - Current
  • Ability to manage time efficiently to ensure prompt and accurate resolution in a fast paced working environment.
  • Strong communication skills and responds well/clearly to questions.
  • Ability to troubleshoot, resolve problems, install hardware/software on computers, and support peripherals.
  • Maintain current knowledge of hardware, software, and additional products.
  • Ability to build a computer, and the competencies of each part.
  • Ability to understand IOS devices and how to manage them.

Server/Bartender

Sonny's BBQ and O.C. Whites
06.2018 - 12.2020
  • Ability to manage time efficiently to ensure prompt and accurate resolution in a fast paced working environment.
  • Created a positive environment for customers to enjoy.

Server/Bartender

Sonny's BBQ and O.C. Whites
06.2018 - 12.2020
  • Ability to manage time efficiently to ensure prompt and accurate resolution in a fast paced working environment.
  • Created a positive environment for customers to enjoy.

Store Manager

Papa John's Pizza
04.2017 - 06.2018
  • Operate in a high-volume work environment while managing a team of employees.
  • Creating positive customer experiences.

Store Manager

Papa John's Pizza
04.2017 - 06.2018
  • Operate in a high-volume work environment while managing a team of employees.
  • Creating positive customer experiences.

Education

No Degree - Software Development

Ivy Tech Community College of Indiana
Evansville, IN

Highschool Graduate - undefined

Pedro Menendez
St. Augustine, FL
05.2014

Skills

  • Windows 7, 8, 10, Windows 11 beta
  • Apple IOS 12,13
  • Troubleshooting equipment
  • Microsoft 365
  • Upgrades, data transfer, backing up data
  • Issue resolution
  • Vendor evaluation
  • Relationship management
  • Customer needs assessment

Timeline

Lg Home Theater Vendor Expert

Best Buy
06.2023 - Current

Sales Associate

Best Buy
04.2021 - Current

Sales Associate

Best Buy
04.2021 - Current

Server/Bartender

Sonny's BBQ and O.C. Whites
06.2018 - 12.2020

Server/Bartender

Sonny's BBQ and O.C. Whites
06.2018 - 12.2020

Store Manager

Papa John's Pizza
04.2017 - 06.2018

Store Manager

Papa John's Pizza
04.2017 - 06.2018

Highschool Graduate - undefined

Pedro Menendez

No Degree - Software Development

Ivy Tech Community College of Indiana
MATTHEW HUTTENLOCHER