Matthew Hwang
Oklahoma City,OK
Summary
Dynamic and results-oriented professional with a proven track record at Ricki's Real Estate & Landscape Ventures, excelling in roles requiring exceptional scheduling and outstanding communication skills. Spearheaded a lawncare productivity initiative, enhancing team efficiency by 30%. Skilled in research and customer engagement, adept at fostering loyalty and driving sales across retail environments.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Intern
Ricki's Real Estate & Landscape Ventures
05.2020 - Current
- Performed routine lawn and groud maintenancxe tasks on a regular basis.
- Performed basic masonry, sprinkler installation, and seasonal mulching services.
- Analyzed problems and worked with teams to develop solutions.
- Maintained grounds using hand and power tools.
- Created lawncare schedule to enhance team productivity.
- Adhered to all safety precautions; served as lead when on jobs to protect crew.
- Developed effective improvement plans in alignment with goals and specifications.
- Responsible for maintaining the health and appearance of trees by trimming, pruning, and removing branches.
- Inspecting trees for signs of disease or pest infestation
Sales Associate
HTeaO
02.2024 - 08.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Assoiciate
Mary Jane's CBD Vape Shop
12.2022 - 03.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
Education
High School Diploma -
Epic Charter Schools
Moore, OK05-2023
Skills
- Package delivery
- Research
- Mail distribution
- Scheduling
- Initiative
- Job shadowing
- Outstanding communication skills
Timeline
Sales Associate
HTeaO
02.2024 - 08.2024
Sales Assoiciate
Mary Jane's CBD Vape Shop
12.2022 - 03.2023
Intern
Ricki's Real Estate & Landscape Ventures
05.2020 - Current
High School Diploma -
Epic Charter Schools
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