Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Hyde

Rainelle

Summary

Dynamic and reliable professional with extensive experience at McDonald’s, excelling in team management and customer service. Proven ability to enhance operational efficiency and maintain high standards of cleanliness. Skilled in cash handling and inventory control, fostering a positive environment through effective communication and problem-solving. Committed to delivering exceptional guest experiences.

Overview

2026
2026
years of professional experience

Work History

Overnight Store Clerk

Kroger
10.2024 - Current
  • Operated cash register efficiently, processing transactions accurately and quickly.
  • Maintained store cleanliness and organization to enhance customer accessibility.
  • Restocked shelves regularly, ensuring products were well-displayed and available.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.

Shift Manager

McDonald’s
06.2019 - 10.2024
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Trained and mentored team members on food safety and quality standards.
  • Managed inventory levels to minimize waste and optimize supply usage.
  • Implemented operational procedures to enhance workflow efficiency and performance.
  • Resolved customer complaints promptly to maintain positive dining experiences.
  • Coordinated team schedules to align with peak service demands effectively.
  • Conducted regular training sessions to improve staff skills and service delivery.
  • Monitored compliance with health regulations, ensuring a safe environment for employees and customers.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

CAP 2 Associate

Walmart
2018 - 2019
  • Loaded merchandise onto pallets for efficient stocking and inventory management.
  • Assisted in maintaining accurate inventory levels through regular cycle counts.
  • Operated forklifts and pallet jacks to transport goods within the warehouse efficiently.
  • Collaborated with team members to ensure timely product replenishment on sales floor.
  • Implemented safety protocols to maintain a secure working environment for all associates.
  • Conducted quality checks on incoming products to uphold company standards.
  • Supported training of new associates in operational procedures and safety guidelines.
  • Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.

Ground Crew Worker

Landscaping
2018 - 2018
  • Operated landscaping equipment to ensure efficient site preparation and maintenance.
  • Assisted in planting, trimming, and weeding to enhance landscape aesthetics and health.
  • Maintained tools and equipment for optimal performance and safety compliance.
  • Collaborated with team members to execute landscaping projects within deadlines.

Court Leader

Skyzone
2016 - 2017

Monitor court leaders, cook, register, hosted parties, handle money

Education

High School Diploma -

Harry.S.Truman High-school
Levittown, PA
05.2018

Skills

  • Customer service
  • Patience and empathy
  • Cleanliness and hygiene
  • Reliability and punctuality
  • Stock replenishment
  • Cash register operation
  • Cleaning techniques
  • Store maintenance
  • Storage organization
  • Team management
  • Inventory control
  • Merchandise restocking
  • Cash handling accuracy
  • Guest relations
  • Pallet jack operation
  • Inventory tracking
  • Troubleshooting
  • Basic math proficiency
  • Register management
  • Preventive Maintenance
  • Product merchandising
  • Theft prevention
  • Shipping and packaging
  • Product identification
  • Merchandise display
  • Loss prevention strategies
  • Utilization reporting
  • Payment processing
  • Fraud detection
  • POS system operation
  • Hospitality and accommodation
  • Merchandising and promotion
  • Point-of-sale system
  • Checkout monitoring
  • Honest and dependable
  • Customer assistance
  • Problem-solving
  • Active listening
  • Team collaboration
  • Cash handling
  • Reliable and responsible
  • Creative thinking
  • Relationship building
  • Basic mathematics
  • Team leadership
  • Analytical thinking
  • Teamwork
  • Friendly and helpful
  • Time management
  • Attention to detail
  • Strong communication and interpersonal skills
  • Problem-solving abilities
  • Multitasking

Timeline

Overnight Store Clerk

Kroger
10.2024 - Current

Shift Manager

McDonald’s
06.2019 - 10.2024

CAP 2 Associate

Walmart
2018 - 2019

Ground Crew Worker

Landscaping
2018 - 2018

Court Leader

Skyzone
2016 - 2017

High School Diploma -

Harry.S.Truman High-school