Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Matthew Ibarra

San Antonio,TX

Summary

Accomplished Store Manager at Red Star Vapor with a proven track record of surpassing financial goals and driving sales growth. Expert in customer service and inventory management, demonstrating exceptional problem-solving and team leadership skills. Achieved notable sales team performance, enhancing customer relations and operational efficiency.

Overview

10
10
years of professional experience

Work History

Store Manager

Red Star Vapor
01.2018 - Current

• Met and exceeded store financial goals.

• Trained new employees across the district.

• Maintained fully stocked inventory.

• Scheduled and managed weekly shop operations.

• Oversaw all aspects of running the store.

• Conducted morning and end-of-day cash drawer counts.

• Delivered excellent customer service.

• Achieved sales growth by managing the sales team effectively.

• Handled product placement and in-store displays.

• Planned and implemented strategies to increase district sales.

• Managed employee scheduling.

Valet

Ace Parking
03.2017 - 12.2017
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.

Shuttle Driver

Road and Rail
03.2016 - 02.2017

• Ensured compliance with safety regulations and company procedures.

• Transported vehicles to designated parking bays along assigned routes.

• Worked in various outdoor conditions and maintained consistent activity.

• Operated vehicles, including manual and automatic transmissions, on lifts.

Inventory Specialist

Best Buy
03.2015 - 03.2016

• Tracked shipping fallouts on a weekly and monthly basis.

• Developed and implemented point-of-sale systems with vendors.

• Organized and managed inventory effectively.

• Ensured excellent customer service and exceeded productivity goals.

  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Conducted detailed inventory analysis reports for management review, informing strategic decision-making.

Education

High School Diploma -

South San Antonio High School
San Antonio, TX
07-2014

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Training and mentoring
  • Team leadership
  • Quick Learner
  • Knowledge-Seeking

Accomplishments

  • Trained 7 successful new managers.
  • Increased sales by 80% by coaching department managers on new merchandising standards.
  • Top recognized Manager for two years in a row.

Languages

English
Full Professional

Timeline

Store Manager

Red Star Vapor
01.2018 - Current

Valet

Ace Parking
03.2017 - 12.2017

Shuttle Driver

Road and Rail
03.2016 - 02.2017

Inventory Specialist

Best Buy
03.2015 - 03.2016

High School Diploma -

South San Antonio High School
Matthew Ibarra