Provides technical product education by articulating the value and benefit of the product.
Contributes to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
Facilitates a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs.
Solve any problem a guest my have in a calm and efficient manner.
Key Leader
Lululemon
10.2022 - 01.2023
Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns
Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels.
Mentored junior team members, fostering professional growth and skill development.
Insurance Agent
SSBH Group
08.2023 - 10.2023
Coordinated meetings with clients Via zoom on a daily basis.
Strong communication and negotiation skills.
Learned to overcome objections to close sale .
Conducted thorough risk assessments on potential clients, accurately determining appropriate policy rates and terms.
Full Time Sales Lead
Champs Sports
07.2020 - 05.2022
Offer each customer top-notch, personal service to boost sales and customer satisfaction
Up-sell and cross-sell products effectively, driving sales and increasing revenue
Build strong client relationships and provide high value-added services, resulting in increased company market share
Coach other employees in successful selling methods and encourage cross-selling for additional products and services.
Education
BA in Marketing - Marketing
Texas Tech University
Lubbock, TX
05.2024
Accomplishments
Earned team member of the quarter at Champs Sports
All-time sales leader at Champs Sports, Lubbock, Texas
Generated over $1.3 million in sales in less than two years