Matthew Ingenito
Ridgeland,SC
Summary
Ambitious Assistant Golf Professional with little knowledge of golf instruction. Well-trained in management and operations with skills at maintenance. Specializing in course operations and scheduling
Overview
8
8
years of professional experience
Work History
Assistant Golf Professional
Eagles Pointe Golf Club
10.2023 - Current
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Oversaw training of services staff and other day-to-day activities on the course.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Promoted a culture of teamwork and respect among staff members, contributing to high employee retention rates and positive workplace morale.
- Assisted Director of Golf with making purchases for club pro shop.
Lifeguard
Ocean Beach 3
07.2020 - 08.2023
- Ensured swimmer safety by vigilantly monitoring ocean area and enforcing rules.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- CPR certified with basic first aid
Front Desk Receptionist
Forsgate Country Club
12.2021 - 01.2022
- Scheduled, coordinated and confirmed appointments and meetings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Bus Boy
Boardwalk Bar and Grill
08.2016 - 05.2018
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
No Degree - Physics
Moravian College
Bethlehem, PA12.2024
Skills
- Golf cart management
- Team player attitude
- POS systems proficiency
- Interpersonal Relations
- Event Planning
- Handicap system understanding
- Membership engagement
- Staff Training and Development
- Networking and relationship building
- Customer Service
Timeline
Assistant Golf Professional
Eagles Pointe Golf Club
10.2023 - Current
Front Desk Receptionist
Forsgate Country Club
12.2021 - 01.2022
Lifeguard
Ocean Beach 3
07.2020 - 08.2023
Bus Boy
Boardwalk Bar and Grill
08.2016 - 05.2018
No Degree - Physics
Moravian College
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