Matthew Jacks
Lewiston,ID
Summary
I am a Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. I Excel in adapting to fast-paced environments and driving technological advancements. I am a
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Deli Worker
WinCo Foods
08.2018 - 07.2025
- Operated slicing equipment to prepare deli meats and cheeses for customer service.
- Ensured product freshness by monitoring inventory levels and adhering to rotation protocols.
- Assisted customers with selections, providing knowledgeable recommendations on products.
- Maintained cleanliness and organization of deli area, complying with health and safety regulations.
- Trained new employees on operational procedures and customer service standards.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Implemented best practices for food handling techniques, reducing waste and ensuring quality control.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
Shift Leader
Taco Bell Restaurant
03.2015 - 04.2018
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored new team members on effective workflow practices.
- Implemented process improvements that enhanced efficiency and reduced errors.
- Coordinated shift schedules, optimizing staffing levels for peak business hours.
- Resolved customer issues promptly, fostering positive relationships and loyalty.
- Monitored inventory levels, ensuring adequate stock for uninterrupted service delivery.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
Auto Certificate Plus More - Auto Mechanics
American River College
Sacramento, CA03-2014
QM Chemical Equip RPR - 63J QM Chemical Equip
Army National Guard
Lewiston, ID12-1993
High School Diploma -
Highland High School
Craigmont, ID06-1992
Skills
- Meat cutting
- Inventory rotation
- Customer service
- Cleaning and sanitizing
- Knife handling
- Workplace safety
- Meat slicing expertise
- Cleanliness and sanitation
- Food safety
- Food preparations
- Customer engagement
- Equipment safety
- Safe food handling
Accomplishments
- Supervised team of 100 staff members.
Timeline
Deli Worker
WinCo Foods
08.2018 - 07.2025
Shift Leader
Taco Bell Restaurant
03.2015 - 04.2018
Auto Certificate Plus More - Auto Mechanics
American River College
QM Chemical Equip RPR - 63J QM Chemical Equip
Army National Guard
High School Diploma -
Highland High School
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