Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Jackson

McGregor,TX

Summary

Proven to excel in high-pressure environments, I have provided exceptional service and problem-solving skills. Skilled in forklift operation and time management, my dedication to cleanliness and organization standards consistently improved workplace efficiency and safety. My track record showcases a reliable and highly motivated individual, adept at achieving and exceeding employer expectations.

Overview

8
8
years of professional experience

Work History

Line Cook

Fuego Tortilla Grill
05.2024 - 07.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Maintenance Associate

Walmart
10.2023 - 04.2024
  • Optimized workflow by organizing workspace layout and ensuring all necessary supplies were readily available.
  • Upheld company reputation for excellent customer service through prompt response times to emergency calls from clients requiring urgent assistance in resolving facilities-related issues.
  • Collaborated with cross-functional teams to ensure seamless communication and coordination for facility improvements.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Contributed to a positive company image by professionally interacting with the public while performing sanitation tasks.

Level Five Associate

In-N-Out Burger
09.2019 - 04.2023
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Received multiple promotions while excelling in a fast paced, high workload environment.
  • Garnered a reputation of working hard and being able to multi-task
  • Excellent at multi-tasking, time management and teamwork
  • Promoted through five positions in three years


Crew Leader

Sonic Drive-In
05.2018 - 09.2019
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Cleaned and maintained tools, equipment and worksites.
  • Responsible for inventory counts

Warehouse Worker

WT Harris Co
05.2016 - 09.2017
  • Summer job between high school and college
  • Consistently lifted materials weighing as much as 50 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Completed cycle counts and monthly inventory.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Education

Associate of Arts -

Angelo State University
San Angelo, TX

Skills

  • Time Management
  • Attention to Detail
  • Highly motivated
  • Cleaning and organization
  • Professional Attitude
  • Reliable and Trustworthy
  • Cleanliness standards
  • Material Handling
  • Pallet Jack Handling
  • Forklift Operation

Timeline

Line Cook

Fuego Tortilla Grill
05.2024 - 07.2024

Maintenance Associate

Walmart
10.2023 - 04.2024

Level Five Associate

In-N-Out Burger
09.2019 - 04.2023

Crew Leader

Sonic Drive-In
05.2018 - 09.2019

Warehouse Worker

WT Harris Co
05.2016 - 09.2017

Associate of Arts -

Angelo State University

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Matthew Jackson