Matthew Jackson
Syracuse,NY
Summary
Dedicated and detail-oriented municipal employee with extensive experience in inspections, code compliance, and customer service in high-volume, fast-paced environments. Proven ability to assess complex situations, enforce regulations, and implement effective solutions while managing multiple priorities and meeting tight deadlines. Demonstrates strong judgment, resourcefulness, and self-initiative, consistently contributing to team success and improving public safety. Committed to fostering positive relationships with stakeholders and ensuring clear communication throughout enforcement and review processes.
Overview
12
12
years of professional experience
Work History
Plans Examiner
City of Syracuse
Syracuse, NY
08.2024 - Current
- Reviewed construction plans for compliance with city codes, zoning laws, and safety regulations.
- Coordinated with architects, engineers, and contractors to clarify designs and resolve code issues.
- Conducted inspections and evaluations of new and existing structures to ensure regulatory compliance.
- Identified violations, issued reports, and recommended corrective actions, including stop-work orders when necessary.
- Streamlined permit review and workflow processes, improving efficiency and reducing errors.
- Collaborated with city departments and agencies to address complex permitting and development issues.
- Maintained accurate documentation, reports, and records of plan reviews and inspections.
- Advised stakeholders on code requirements, materials, and methods to achieve compliance.
- Investigated complaints, incidents, and recurring issues, implementing solutions to prevent reoccurrence.
- Stayed current on building codes, ADA requirements, and industry standards to provide informed guidance.
Housing Inspector I
City of Syracuse
04.2022 - 08.2024
- Conducted inspections of residential properties (single-family, multi-family, apartments, and dormitories) to ensure compliance with housing codes and regulations.
- Identified safety hazards and code violations, documenting findings and recommending corrective actions.
- Collaborated with property owners, tenants, and contractors to resolve violations and improve housing conditions.
- Maintained detailed inspection reports, photographic evidence, and records to support enforcement and follow-up actions.
- Performed re-inspections to ensure continued compliance with local laws and standards.
- Assessed structural components, including foundations, roofing, electrical systems, and overall property safety.
- Tested electrical systems and verified compliance with required safety measures (e.g., GFCI outlets).
- Evaluated building conditions such as wear and tear, leaks, and structural deficiencies.
- Investigated complaints and potential permit or licensing violations.
- Improved inspection efficiency through streamlined scheduling and reporting processes.
- Provided guidance to residents and stakeholders on housing standards and regulatory requirements.
- Collaborated with inspectors and agencies to ensure comprehensive property evaluations.
Maintenance Equipment Operator I
City of Syracuse
02.2018 - 04.2022
- Operated light to medium-duty equipment and trucks to support Public Works operations, including snow removal, debris collection, and waste transport.
- Handled materials and performed loading/unloading to maintain efficient workflow on job sites.
- Conducted routine equipment inspections, maintenance, and cleaning to ensure safe and reliable operation.
- Followed safety protocols and coordinated with team members to prevent hazards and maintain productivity.
- Maintained accurate logs of equipment usage, maintenance, and daily operations.
- Drove to and from job sites with a clean driving record and adherence to regulations.
- Assisted in training new operators on proper equipment use and safety procedures.
Administrative Service Associate
Lowes
11.2016 - 02.2018
- Provided administrative support to ensure efficient warehouse operations, including ticket processing and dispatch coordination.
- Served as primary point of contact for the contact center, resolving customer issues and coordinating with internal teams.
- Communicated with vendors and manufacturers to manage returns and resolve product-related concerns.
- Maintained organized filing systems and managed shared mailboxes for timely information access.
- Supported drivers with scheduling, documentation, and route coordination.
- Conducted daily safety checks, identifying hazards and maintaining a secure, compliant work environment.
- Improved workflow efficiency by streamlining communication and reducing administrative errors.
Delivery
Lowes
05.2014 - 11.2016
- Executed scheduled deliveries, ensuring timely and accurate service to customers.
- Loaded, unloaded, and installed products, including setup, testing, and customer demonstrations.
- Navigated delivery routes using GPS and maps to optimize efficiency and meet deadlines.
- Maintained compliance with DOT, safety, and hazardous material regulations.
- Inspected and maintained delivery vehicles and equipment to ensure safe operation.
- Kept accurate records of deliveries, inspections, and customer interactions.
- Collaborated with dispatch and team members to resolve delivery challenges.
- Secured cargo properly to prevent damage and ensured high customer satisfaction.
- Assisted in training new drivers on procedures and safety protocols.
Education
GED - High School Equivalency Diploma
Cicero-North Syracuse High School
Cicero06-2008
Skills
- Code Compliance & Enforcement
- Property & Housing Inspections
- Building & Zoning Regulations Knowledge
- Violation Identification & Documentation
- Report Writing & Case Documentation
- Permit & Plan Review
- Regulatory Compliance (Local & State)
- Communication & Conflict Resolution
- Attention to Detail
Timeline
Plans Examiner
City of Syracuse
08.2024 - Current
Housing Inspector I
City of Syracuse
04.2022 - 08.2024
Maintenance Equipment Operator I
City of Syracuse
02.2018 - 04.2022
Administrative Service Associate
Lowes
11.2016 - 02.2018
Delivery
Lowes
05.2014 - 11.2016
GED - High School Equivalency Diploma
Cicero-North Syracuse High School
Certifications
New York State Code Enforcement
July 2024
FLBOA Code Enforcement Training
2026
REFERENCES
Available Upon Request