Matthew James
Grovetown,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Lead Lawn Technician
TruGreen Lawn Care
03.2018 - 08.2025
- Learned proper safety protocols for lawn care operations.
- Assisted in applying fertilizers and pesticides according to guidelines.
- Maintained and operated lawn care equipment effectively.
- Supported team in landscape maintenance tasks, including mowing and trimming.
- Collaborated with senior technicians to enhance service quality and efficiency.
- Engaged with customers to understand their lawn care needs and preferences.
- Increased customer satisfaction by providing timely and efficient service, adhering to industry best practices.
- Mentored junior staff, fostering professional growth and improving overall team capabilities.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Trained new technicians on operational procedures and equipment usage.
- Monitored inventory levels of supplies, ensuring timely reordering as needed.
- Collaborated with team members to troubleshoot and resolve service-related issues effectively.
- Contributed to company growth by consistently delivering high-quality services that generated positive word-of-mouth referrals from satisfied customers.
Warehouse Forklift Operator
Standard Coffee
10.2017 - 03.2019
- Conducted regular inspections of equipment, identifying maintenance needs to prevent downtime.
- Coordinated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
- Implemented inventory management practices, maintaining accurate stock levels and minimizing discrepancies.
- Collaborated with supervisors to optimize storage solutions, improving space utilization within the warehouse.
- Monitored product quality during handling and storage, ensuring adherence to company standards.
- Operated forklifts to transport and stack products efficiently within warehouse environment.
Mechanic
AMF
08.2016 - 10.2017
- Led team in troubleshooting complex mechanical problems, resulting in improved repair turnaround times.
- Collaborated with cross-functional teams to streamline communication regarding repair needs and customer feedback.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed routine maintenance on various machinery, enhancing operational reliability and efficiency.
Supervisor
Adventure Crossing
06.2015 - 11.2016
- Oversaw daily operations and ensured adherence to safety protocols and standards.
- Trained and mentored team members to enhance performance and productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
High School Diploma -
Grovetown High School
Grovetown, GA05.2015
Skills
- Problem solving prowess
- Inventory management
- Record keeping accuracy
- Customer service
- Responsible and punctual
- Strong work ethic
- Flexible and adaptable
- Team collaboration
Timeline
Lead Lawn Technician
TruGreen Lawn Care
03.2018 - 08.2025
Warehouse Forklift Operator
Standard Coffee
10.2017 - 03.2019
Mechanic
AMF
08.2016 - 10.2017
Supervisor
Adventure Crossing
06.2015 - 11.2016
High School Diploma -
Grovetown High School
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