Matthew Jewell
Santa Rosa,CA
Summary
Motivated Plumbing Sales Specialist with drive to work hard and manage multiple tasks successfully for retail and commercial suppliers. Smart individual with keen insight into inventory management, customer service and merchandising. Established connections with manufacturers and distributors.
Overview
18
18
years of professional experience
Work History
Plumbing Sales Associate
Pace Supply Corp.
6000 State Farm Dr Rohnert Park
04.2006 - 12.2021
- Top salesman in Branch every year.
- Exceeded all sales goals
- Over 1 million dollars in sales every year
- Engaged directly with contractors, plumbers, builders and other key individuals in effort to promote business opportunities.
- Looked up information to determine if merchandise was in stock or on backorder.
- Looked up information to determine if merchandise was in stock or on backorder.
- Built lasting client relationships through effective communication, active listening and dedication.
- Answered questions from customers regarding plumbing materials and products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Tracked down hard-to-find merchandise at diverse locations.
- Recommended plumbing products that would fulfill customer requirements.
Graphic Designer
Visual Communications
Santa Rosa
01.2004 - 03.2006
- Developed creative design for print materials, brochures, banners, and signs.
- Created logos, illustrations and typography for various organizations.
- Built and installed all types of signs.
- Vinyl graphics on vehicles including 53' trailers.
- Met with customers to present mockups and collect information for adjustments.
- Applied color theory and composition techniques to construct appealing designs.
Education
No Degree - General Studies
Santa Rosa Junior College
Santa Rosa, CA08.2003
High School Diploma -
Montgomery High School
Santa Rosa, CA06.2003
Skills
- Residential Plumbing
- Professional Relationship Development
- Safety Standards
- Customer Interaction
- Excellent Verbal Communication Skills
- Project Cost Estimation
- Building Customer Loyalty
- Meeting Sales Goals
- Positive Customer Engagement
- Job Site Evaluation
- Training Junior Team Members
Timeline
Plumbing Sales Associate
Pace Supply Corp.
04.2006 - 12.2021
Graphic Designer
Visual Communications
01.2004 - 03.2006
No Degree - General Studies
Santa Rosa Junior College
High School Diploma -
Montgomery High School