Hi, I’m
Matthew Jewett
Data Analyst
Madison Heights,Virginia
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for data management.
Overview
16
years of professional experience
7
years of post-secondary education
Work History
Henry M. Jackson Foundation, Bethesda, MD
Data Analyst
2019.08 - Current (5 years & 1 month)
Job overview
- Participated in requirements meetings to understand business needs.
- Documented effective and replicable methods for extracting data and organizing data sources.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Designed and developed data pipelines to acquire, clean and process data.
- Developed and maintained data warehouses and data marts to support business operations.
- Generated ad-hoc reports to evaluate specific business requirements.
- Documented testing procedures for developers and future testing use.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Recommended changes and corrections to developers for optimal software performance and usability.
Centra Health, Lynchburg, Virginia
Data Engineer
2018.11 - 2019.08 (9 months)
Job overview
- Explained data results and discussed how best to use data to support project objectives.
- Designed and implemented effective database solutions and models to store and retrieve data.
- Developed database architectural strategies at modeling, design and implementation stages to address business requirements.
- Documented and communicated database schemas using accepted notations.
- Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
Centra Health, Lynchburg, Virginia
Reporting and Visualization Analyst
2017.01 - 2018.11 (1 year & 10 months)
Job overview
- Created and maintained precise and accurate models, charts and reports.
- Enhanced interfaces to promote better functionality for users.
- Queried databases for information needed for report processing.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated and maintained statistical data related to medical records.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Built automated scripts to handle repetitive data work.
Liberty University, Lynchburg, Virginia
Business Data Analyst I
2015.07 - 2017.01 (1 year & 6 months)
Job overview
- Developed and improved integrated reporting and analysis capabilities.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Drafted reports on company metrics to assess successes and account for deficiencies.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Utilized data visualization tools to effectively communicate business insights.
- Generated standard and custom reports to provide insights into business performance.
Liberty University, Lynchburg, Virginia
Support Specialist II
2013.06 - 2015.07 (2 years & 1 month)
Job overview
- Create public facing articles with troubleshooting assistance steps
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated with clients to verify roots and causes of computer problems.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
- Researched and identified solutions to technical problems.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Manage permissions and groups in Active Directory
- Connected to computer of client using remote link to install new programs and applications.
- Utilized ticketing system to track customer requests and prioritize urgent needs.
NYS Energy R&D Authority, Albany, New York
Senior HelpDesk Administrator
2010.07 - 2013.06 (2 years & 11 months)
Job overview
- Provided on-call support for critical issues related to [Software].
- Documented support interactions for future reference.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Used ticketing systems to manage and process support actions and requests.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Coached and trained end-users on functions, features and basic troubleshooting of software such as [Software] and [Software].
- Performed tests of functionality, security, and performance of different workstations and devices.
- Compiled and accurately entered data for each customer encounter to record in system.
- Provided basic end-user troubleshooting and desktop support.
Harvest Homes Inc, New York
Draftsman
2007.06 - 2009.07 (2 years & 1 month)
Job overview
- Created CAD models and drawings for [Type] designs.
- Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.
- Collaborated with engineering and architecture staff to determine safe, sturdy construction methods.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Generated accurate technical drawings for various projects.
- Researched and incorporated current codes and regulations into drawings.
- Drafted and revised CAD drawings to meet client specifications.
Education
ITT Technical Institute , Albany, NY
Associates Degree from Software Applications Programming
2009.11 - 2011.12 (2 years & 1 month)
Hudson Valley Community College , Troy, NY
Certificate Computer Aided Drafting And Design
2006.03 - 2007.05 (1 year & 2 months)
Duanesburg Central High School , Delanson, NY
High School Diploma
1999.09 - 2003.06 (3 years & 9 months)
Skills
Data validation
undefinedTimeline
Data Analyst
Henry M. Jackson Foundation
2019.08 - Current (5 years & 1 month)
Data Engineer
Centra Health
2018.11 - 2019.08 (9 months)
Reporting and Visualization Analyst
Centra Health
2017.01 - 2018.11 (1 year & 10 months)
Business Data Analyst I
Liberty University
2015.07 - 2017.01 (1 year & 6 months)
Support Specialist II
Liberty University
2013.06 - 2015.07 (2 years & 1 month)
Senior HelpDesk Administrator
NYS Energy R&D Authority
2010.07 - 2013.06 (2 years & 11 months)
ITT Technical Institute
Associates Degree from Software Applications Programming
2009.11 - 2011.12 (2 years & 1 month)
Draftsman
Harvest Homes Inc
2007.06 - 2009.07 (2 years & 1 month)
Hudson Valley Community College
Certificate Computer Aided Drafting And Design
2006.03 - 2007.05 (1 year & 2 months)
Duanesburg Central High School
High School Diploma
1999.09 - 2003.06 (3 years & 9 months)
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