Hi, I’m
Matthew Jewett
Data Analyst
Madison Heights,Virginia
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for data management.
Overview
16
years of professional experience
7
years of post-secondary education
Work History
Henry M. Jackson FoundationBethesda, MD
Data Analyst
08.2019 - Current
Job overview
- Participated in requirements meetings to understand business needs.
- Documented effective and replicable methods for extracting data and organizing data sources.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Designed and developed data pipelines to acquire, clean and process data.
- Developed and maintained data warehouses and data marts to support business operations.
- Generated ad-hoc reports to evaluate specific business requirements.
- Documented testing procedures for developers and future testing use.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Recommended changes and corrections to developers for optimal software performance and usability.
Centra HealthLynchburg, Virginia
Data Engineer
11.2018 - 08.2019
Job overview
- Explained data results and discussed how best to use data to support project objectives.
- Designed and implemented effective database solutions and models to store and retrieve data.
- Developed database architectural strategies at modeling, design and implementation stages to address business requirements.
- Documented and communicated database schemas using accepted notations.
- Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
Centra HealthLynchburg, Virginia
Reporting and Visualization Analyst
01.2017 - 11.2018
Job overview
- Created and maintained precise and accurate models, charts and reports.
- Enhanced interfaces to promote better functionality for users.
- Queried databases for information needed for report processing.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated and maintained statistical data related to medical records.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Built automated scripts to handle repetitive data work.
Liberty UniversityLynchburg, Virginia
Business Data Analyst I
07.2015 - 01.2017
Job overview
- Developed and improved integrated reporting and analysis capabilities.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Drafted reports on company metrics to assess successes and account for deficiencies.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Utilized data visualization tools to effectively communicate business insights.
- Generated standard and custom reports to provide insights into business performance.
Liberty UniversityLynchburg, Virginia
Support Specialist II
06.2013 - 07.2015
Job overview
- Create public facing articles with troubleshooting assistance steps
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Communicated with clients to verify roots and causes of computer problems.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
- Researched and identified solutions to technical problems.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Manage permissions and groups in Active Directory
- Connected to computer of client using remote link to install new programs and applications.
- Utilized ticketing system to track customer requests and prioritize urgent needs.
NYS Energy R&D AuthorityAlbany, New York
Senior HelpDesk Administrator
07.2010 - 06.2013
Job overview
- Provided on-call support for critical issues related to [Software].
- Documented support interactions for future reference.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Used ticketing systems to manage and process support actions and requests.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Coached and trained end-users on functions, features and basic troubleshooting of software such as [Software] and [Software].
- Performed tests of functionality, security, and performance of different workstations and devices.
- Compiled and accurately entered data for each customer encounter to record in system.
- Provided basic end-user troubleshooting and desktop support.
Harvest Homes IncNew York
Draftsman
06.2007 - 07.2009
Job overview
- Created CAD models and drawings for [Type] designs.
- Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.
- Collaborated with engineering and architecture staff to determine safe, sturdy construction methods.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Generated accurate technical drawings for various projects.
- Researched and incorporated current codes and regulations into drawings.
- Drafted and revised CAD drawings to meet client specifications.
Education
ITT Technical Institute, Albany, NY
Associates Degree from Software Applications Programming
11.2009 - 12.2011
Hudson Valley Community College, Troy, NY
Certificate Computer Aided Drafting And Design
03.2006 - 05.2007
Duanesburg Central High School, Delanson, NY
High School Diploma
09.1999 - 06.2003
Skills
Data validation
undefinedTimeline
Data Analyst
Henry M. Jackson Foundation
08.2019 - Current
Data Engineer
Centra Health
11.2018 - 08.2019
Reporting and Visualization Analyst
Centra Health
01.2017 - 11.2018
Business Data Analyst I
Liberty University
07.2015 - 01.2017
Support Specialist II
Liberty University
06.2013 - 07.2015
Senior HelpDesk Administrator
NYS Energy R&D Authority
07.2010 - 06.2013
ITT Technical Institute
Associates Degree from Software Applications Programming
11.2009 - 12.2011
Draftsman
Harvest Homes Inc
06.2007 - 07.2009
Hudson Valley Community College
Certificate Computer Aided Drafting And Design
03.2006 - 05.2007
Duanesburg Central High School
High School Diploma
09.1999 - 06.2003
Similar Profiles
William Turner IIIWilliam Turner III
Recruiting Manager at Henry M. Jackson FoundationRecruiting Manager at Henry M. Jackson Foundation
Stella MaddenStella Madden
Senior Recruiter at The Henry M. Jackson Foundation (HJF)Senior Recruiter at The Henry M. Jackson Foundation (HJF)
Pang-ning (Bonnie) TengPang-ning (Bonnie) Teng
Staff Scientist at Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF)Staff Scientist at Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF)