Matthew J. Fergerson

Knowledgeable leader with robust background in managing daily operations and overseeing staff to ensure smooth and efficient functioning. Successfully implemented process improvements that enhanced customer satisfaction and operational efficiency. Demonstrated strong leadership and problem-solving skills, adept at fostering team collaboration and maintaining high service standards.

Energetic and compassionate with knack for leadership and organization. Deep understanding of operations management and adept at team coordination and conflict resolution. Capable of driving positive outcomes and fostering collaborative environment.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

• Practicing Perfection Institute (PPI) - A2 day course designed to teach attendees PPI’s approach to improving and sustaining next-level human performance in the workplace. Graduates understand and implement numerous techniques and concepts that will improve the performance of their work teams through principle-based engagement and mentoring.
• PCS2 Machine Technician (certified November2012) – Responsible for the evaluation and repair of PCS2 machines for the center, consult with other technicians and Haemonetics staff to ensure quality machines for donor safety and product quality.